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Review about: Give Me Cosmetics
2 Satin pillowcases
I purchased two satin pillowcases as a christmas present for my sister who's recently started taking an interest in hair care. I ordered on the 3rd of December and it did not arrive until the 6th of January. Around 7 days later I began to worry about my order not being dispatched yet so I emailed to check on my order and was assured it would be sent soon. A few days later on the 18th I checked their website again only to find out they had a dispatch cut off date of the 18th that I had not been informed of. I sent 2 emails panicking as it would no longer arrive in time and asking to cancel my order. No response. I go into more of a panic as they do not accept returns so I cannot get a refund. Their team finally contacts me today on the 8th of January apologising for the inconvenience and offering me a 15% discount for a future order and nothing more. I am appalled by how this was handled. I understand a christmas rush however the way give me cosmetics handled this situation is shameful.