All reviews of Robert Holman
Review about: Vintage Cash Cow
Re: Vintage Cash Cow (VCC) A Shameful Commercial Entity and a Cash Cow Only For Its OWNERS:
Dear Reader,
My customer journey with VVC was the worst of my life. Just avoid like the plague, unless you have a pressing need for £. Here’s why:
VCC are a profit organisation with a business strategy built around maximising their margin by offering you somewhere in the region of a quarter to a tenth of your goods true worth...
They rely on clients assuming their goods are worthless. Many are shocked to get any £ at all for them...
Their initial communications contain no warning that if you do not accept their derisory offer after 28 days they will assume you have. A questionable business practice bordering on misrepresentation...
This is even when you inform them that you are not happy with their derisory offer...
After doing so I had a unplanned family emergency in the midst of a home move which caused me to travel into a conflict zone. For obvious reasons I left my MacBook Air and UK phone at home...
On returning home (later than planned) I was greeted with an e-mail that for the first time mentioned the after 28 days we steal your goods clause. I immediately ran them and was told not to worry as I needed a couple of days to think the matter through. The next day they sold my goods!...
Yes this is the world of VCC a disreputable company who operates from day one in their interests not yours. Their people fib to you for their processes are set in stone...
My career has been spent in FTSE 100 companies In know that: ANY PROFESSIONAL COMPANY WOULD HAVE STOPPED THE 28 DAY CLOCK, AS SOON AS THEY HAD HEARD FROM A CUSTOMER. Not VCC, its just not in their monetary interest.
Given my abysmal customer journey, I was not surprised, to see VCC are a customer of TrustPilot (TP)... a review site with a somewhat questionable business model. Just take a few minutes and read:
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To conclude VCC, a concern that is more back street than high street. Simply avoid.
Kind Regards,
Robert