All reviews of Sandra Bell
Review about: Holiday Taxis
Taxi from Palma Airport, Majorca, and return 7 days later
Before we left for our holiday in Majorca, we booked a return taxi transfer from Palma Airport to Sant Elmo (St, Elm) in the SW corner of the island, and the return journey back to the airport.
The initial transfer on 10th June was good. The driver dropped us off at the nearest point to our hotel (because our hotel was in a pedestrian only area), and not in the taxi waiting area which was further away.
And the driver told us to wait where he dropped us off when we return. And we would be picked up there at the agreed time. He even took a photo of the drop off point.
The return journey on 17th June didn't go well.
We waited at the agreed pick-up point until half an hour after the agreed pick-up time, but no taxi appeared. During that time, we also checked at the regular taxi pick up point just in case. Bur no taxi appeared there either.
Fearing we would miss our flight, we then went back to our hotel and booked a local taxi. It had to come from Andraxt (the nearest town) approximately 10 km away and took 15 minutes.
And when the local taxi picked us up, we still couldn't see any other Taxi's.
We took this up with Holiday Taxis at Palma Airport, and they said a taxi was waiting for us where we were dropped off a week ago.
Maybe it was! But if so, it arrived too late for us to risk missing our flight.
Notwithstanding that we did our best to use Holiday Taxi's for our return. And it was not our fault that it didn't work out. They have refused to refund the cost of the return journey without a satisfactory reason.