All reviews of Sarah Thomas

  • Review about: Dower And Hall

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bad experience

    I love the shop in liverpool street - the jewellery itself is impeccable!! However, I did not like the member of staff, I believe she is the manager - To be talking about customers so negatively as soon as they left the shop. I am really disappointed as I wont be returning back to the shop.

    I had the same experience! Utterly rude - Her name is Lauren i b

    My wife had the same experience. The staff (manager) is really not pleasant. Speaking behind a paying customers back is uncalled for! This behaviour is disappointing as I loved buying jewellery for my wife from the store.

    Nooooo oh dear I love this shop

    This seems to be catching I was in the Glasgow Store recently and was treated very poorly but with loads of attitude by the Shop Assitant. This is the first time in years of shopping there this has ever happend to me. My message to sales staff is you only work in the shop Dear, I am shopping in it (customer) show some respect and that you understand you are in the SERVICE industry.

    I went in 1 week ago - The staff are a joke! Lazy and unhelpful! Rude!!!!

    I can echo the sentiment from others - having worked there years ago - it was a terrible experience. Rude staff, prejudice, lazy, unprofessional and disrespectful to customers are but a few things that come to mind.

    Honestly i’m shocked - She needs to leave. Why is the manager so moody and unfriendly, like we are paying customers. TREAT WITH US RESPECT!! Honestly I dislike people like her.