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  • Review about: Aerosus

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    Would buy here again
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    Air suspension

    Hey folks, I wanted to share my experience with Aerosus and their poor quality parts.

    I have bought a pair of rear air springs for my E-CLASS, after 3 months, left hand side failed and had it replaced under warranty (of course I had to buy another one first at my own cost, and get a refund once faulty one was sent back). Let alone the labour cost of fitting the pair first time around. Also labour cost to replace the failed one.

    Five months since the original purchase/instalment the right hand side failed, exactly the same failure as the left hand side.

    After speaking with Aerosus requesting a full refund as I am not happy with the quality obviously having to replace the air spring every 3 to 5 months, which is costing me a fortune in labourer. They said that a refund its not possible against they warranty rules, but to replace it again.

    So now I am having to go through the same pain as 2 months ago, of buying another part wait for it to turn up, then book the car into the garage to replace it. Then return faulty one back and wait 2 weeks or more for the refund.

    Finally, after 2 years and 3 months - (just after the warranty period), both air bags badly failed and I am having to source new parts from elsewhere of course - never again AEROSUS parts. This is putting me through a situation where I need my car off the road for for sometime and having to pay for new parts plus labour over and over again.

    What a waste of time and money this company is….

    Their parts quality is awful and not worth a penny…..

    Thanks Aerosus for your services, I would have given you a 0 star if that was possible…..