All reviews of Will Kando
Review about: Catawiki
Motorcycle
After winning a bid, I tried contacting Catawiki to get assistance in shipping my winning item. After serval help desk submissions requesting help, Catawiki never replied! The only response I got from them was a bill and daily demands of payment.
I wasn’t even able to contact the seller because it’s against company policy. So he/she doesn’t even understand why their product isn’t being paid for other then Catawiki making up some lame excuse I imagine.
During this period of time I contacted a company called Marlog Car Handling which Catawiki recommended in their support documents if you read enough of them. Marlog Car Handling Quoted delivery service of over 3600€ within the EU. And that was without VAT! Which they emphasized for some reason.
I checked prices in the USA on an auction purchase and transporting it to Europe was quoted at just over $1200!
How can a company halfway across the world ship an identical product for 1/3 the price it cost Marlog Car Handling to ship a couple countries over within Europe?
Any hoot, Catawiki auction prices seem really high when you compare it to eBay or even Autoscout24.
I was surprised to find a surcharge of 9% for winning the bid.
That’s on addition to the 12% Catawiki charges the seller making their commission at 21% for each sale which is really ridiculous compared to other auction companies.
How Catawiki has stayed in business is beyond me with crappy customer service if any and ridiculously high commission rates.
I would advise everyone to use another auction company that has customer service over Catawiki