247 Home Rescue Reviews

: 320
90% Would buy here again

Spotlight: What are our customers saying?
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H
Honor Trubridge
The engineer was incredibly polite, on time and very helpful!Read on
S
Simon anderson
Excellent service from engineer Liam. Prompt and professionalRead on
C
Cathy Ackroyd
Getting someone out quickly was like trying to knit fog. They were prepared to leave me without hot water on the hottest day so I couldn’t shower for work. They didn’t seem prepared to help work ar...Read on
T
Thida Poungkeaw
Great service on time and polite.Read on
K
Kate Bickley
Great service from the initial phone call through to the engineer arriving. Rang ahead of time, was polite and professional.Read on

All reviews (320)

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    Boiler service

    The engineer was incredibly polite, on time and very helpful!

    Dear,

    Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue


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    247 home rescue boiler service

    Excellent service from engineer Liam. Prompt and professional

    Dear,

    Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue


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    Call out for broken boiler

    Getting someone out quickly was like trying to knit fog. They were prepared to leave me without hot water on the hottest day so I couldn’t shower for work. They didn’t seem prepared to help work around my work situation. When I gave up and said ok to offered day they could come in the morning when someone was at home as they “had a breakfast meeting” I was the only senior person on duty at work and had to go. The day I expected then I could be at home. Eventually they found a slot for me the same day. However, I would like to say that the engineer was fantastic. Very professional and did a thorough job. The call handlers were polite and friendly. Did try to help but they could only work with the system. As it is not the first issue I have had with them I will be changing my cover to another company when it runs out.

    Hi Cathy,

    We sincerely apologize for all the inconvenience caused. 24/7 Home Rescue prides itself in always striving for exceptional customer service, please know that we prioritize our customers above everything else. We will investigate this and will try to do whatever we can, to avoid this in the future. We appreciate your feedback.

    Kind Regards,
    24/7 Home Rescue


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    Boilers service

    Great service on time and polite.

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue


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    Would buy here again
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    Boiler service

    Great service from the initial phone call through to the engineer arriving.

    Rang ahead of time, was polite and professional.

    Dear,

    Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue


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    Boiler service

    A+++ excellent

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue


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    Boiler service

    Akex was fantastic, very helpful and very polite.

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue


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    Boiler service

    Very pleassnt, friendly and efficient. Serviced the boiler and replaced the inhibitor at an agreed fixed price. I was very happy with the service.

    Hi Julian,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue


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    Boiler service

    Great service and lovely polite staff

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue

    Excerlant cservice

    Excerlant cservice


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    Boiler cover

    The engineer Graeme was very courteous and explained exactly what he was doing. First class service

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue


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