247 Home Rescue Reviews
The data of this company have been checked for accuracy and verified. It is safe to visit its official website. We are convinced that online transparency and security encourage all companies to verify themselves with us, so they know where one can shop trustworthily and safely. Read more
Reviews (339)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Repair to Bath plumbing
Engineer arrived on time. Polite, courteous and fixed the problem and left the area tidy. Thanks!
Hi,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueBoiler service
Good engineer. Excellent service
Hi,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueBoiler Service
All went well engineer (Conner) was great
Hi,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. We will make sure that Connor's manager receives this feedback so that he gets the praise that he deserves. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueBoiler cover
Polite and friendly engineer
Hi,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueBoiler service
Thanks a lot
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home RescueBoiler insurance
Good and great service,
Hi,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueComplete Boiler Cover
Boiler service carried out as expected however, make sure you ask them to explain their poorly worded terms & conditions in detail.
A fault was found on the boiler during a service (I knew the boiler has a fault before the engineer arrived as my radiators have been on full for the past week during the hottest week in the UK. The company refused to fix the boiler as the fault was discovered on a service.
I urge anyone who takes out a policy with Home Rescue have another company carry out a boiler service and if there are any faults you then report it to them (I am sure there is something in the terms that they also state that if there is a fault they won't fix it). I am not sure the purpose of getting boiler cover if they do not fix a fault when it shows it self.
I am sure the customer service agent will send a reply that spins what actually happened with what did happen just know if you get a service and they discover something wrong with it they will refuse to fix the problem.
I am taking this matter further with the FCA and recommend anyone who has this same issue do the same. They will claim that the boiler service is not covered by the Financial Ombudsman Service as the boiler service is a non-regulated product but I don't see how this is possible and even if it is I do not have an issue with the boiler service I have an issue with the fact that my boiler has a fault and they are not fixing it without a fee.
Your Complaint Reference Number: HR1016775Hello,
We apologize for all the trouble and difficulty, please accept our sincere apologies for the inconvenience. We will take this in notice and make sure this instance doesn’t take place again.
Your concern has been directed to the complaints team. They will investigate thoroughly and will get back to you asap. Kindly bear with us till then. Your cooperation with us would be a huge favor. Thank you for notifying us and helping us improvise.
Kind Regards,
24/7 Home RescueBoiler Service
Boiler Service was good and engineer was professional
Boiler service
Great service. Recommend.
Hi Rob,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home RescueBoiler service
The engineer who called was very polite and courteous, he was very tidy and left no mess
Hi,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home Rescueinsurance service
polite and efficient engineer
Hi,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueHeating and Boiler cover
Smooth fast sign up.
Hi
Welcome to 247 Home Rescue 😊 We’re really pleased to have you onboard.
We hope that you never need to call us out for an emergency, but if you do, we are here for you 24/7 as our name suggests. If you ever need our support, you can reach us via our helpline – 0345 0774 177
Kind Regards,
24/7 Home RescueBoiler Istallation
very good sevice --- nice engineer
Boiler Breakdown
The Engineer was very polite and explained the problem, a new part was order and fitted.
He was very tidy and friendly.Hi,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueBiker service
A good engineer who was very helpful
Hi,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueBoiler Service
Tenant was pleased with the engineers work.
Hi,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueBoiler service
The engineer turned up on time, was polite, did a great job and left no mess.
Hi,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueBoiler service
Engineer was very friendly and polite. He left the house tidy after he finished the job which he did efficiently.
Hi,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueBoiler service
Excellent engineer excellent service
Hi,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueAnnual service
Excellent engineer. Very efficcient
Hi,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home Rescue
Review with most votes
Terrible Terrible service
Read on