247 Home Rescue - Overall Rating based on 339 reviews
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Boiler Service
Excellent Service
Service Plan
The service that was received by the Gas engineer was excellent.
Great sevice and good job thank u so much.
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home Rescue247 Home Rescue BoilerCentral HeatingPlumbingElectricsPests
What a difference experience makes...
Three-way valve and controller replaced very professionally, swiftly, and with no mess, by a very knowledgeable and polite senior 24/7 technician who confirmed that the valve and its controller should have been replaced many years earlier.
Annual service also undertaken at this visit, again highlighting the shortcomings of the previous servicing carried out by the more junior technicians.
Valve and controller had been a perennial 'weakest link' in the system; previous visits by more junior 24/7 and BG technicians only replaced the controller when it was clear that the controller motor was working too hard (then overheating) to open the valve.
In terms of value for money, the 24/7 offering is far superior to BG Homecare. So much so that I've moved my parents from BG to 24/7, saving them hundreds of pounds a year.
Review would have been 5* but for the actions of the more junior technicians who didn't undertake simple checks of the valve's operation and relied on what they believed to be the simple, quick expedient of a new controller.Boiler Service
The engineer that came was polite and informative. Nothing to do with the engineer, but it was disappointing for the original appointment to have been cancelled at 16:30 on the day, having waited in all day. Then had to wait for another month for the service.
oiler Service
Good Service --- engineer was good
Called for Fixing Boiler
I was called by the tenant, that boiler is not working for some reason. Gave a call to helpline, who directly called the tenant and arranged an engineer visit.
Within 3 hours, the engineer (Paul Evans) was at the door, despite bad weather. He fixed the issue with professional competence. He also noticed that annual service was due, that he also completed, without asking me, and issued gas safety certificate. Very satisfied with the service. (While driver was on it's way, got a text giving link to track engineer in real time, so although it took him 3 hours to be here but it gave a lot of support psychologically, that someone is coming).
Customer services are good to make sure if customer is happy, and concentrate on 'After Sales' service in professional manner, and answer all the questions.
(5 Stars)Boiler
Great company, friendly staff and address call-out issues promptly.
Dear Andrew,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueBoiler servuce
Excellent work, no issues.
Dear William,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueGas Safety Certificate
Arranged an appointment with a Gas safety engineer from 24/7 Home rescue, the engineer called half an hour before time to let me know he is on his way, upon arrival he done all the necessary checks, logged all his reading on his computer, and gave me a healthy bill. The engineer is knowledgeable in his field, polite and well presented in his uniform. Having used various companies in the past, 24/7 top them all in my opinion.
Hello Feisal,
Thank you so much for taking the time to leave us this amazing review. You’ve honestly made our day 😊
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueHomecare 24/7
Just taken out this cover plan staff seemed very efficient
All the policy documents came through via email very quick and explained allHello,
Welcome to 247 Home Rescue ???? We’re really pleased to have you onboard.
We hope that you never need to call us out for an emergency, but if you do, we are here for you 24/7 as our name suggests. If you ever need our support, you can reach us via our helpline – 0345 0774 177
Kind Regards,
24/7 Home RescueBoiler cover with complete cover.
I found it easy to join and found prices reasonable advisor was very helpful.
Hello,
Welcome to 247 Home Rescue ???? We’re really pleased to have you onboard.
We hope that you never need to call us out for an emergency, but if you do, we are here for you 24/7 as our name suggests. If you ever need our support, you can reach us via our helpline – 0345 0774 177
Kind Regards,
24/7 Home RescueComplete car plan
Good price, service and care plan package
Hello,
Welcome to 247 Home Rescue ???? We’re really pleased to have you onboard.
We hope that you never need to call us out for an emergency, but if you do, we are here for you 24/7 as our name suggests. If you ever need our support, you can reach us via our helpline – 0345 0774 177
Kind Regards,
24/7 Home RescueBoiler cover
Easy to sign up
Hello,
Welcome to 247 Home Rescue ???? We’re really pleased to have you onboard.
We hope that you never need to call us out for an emergency, but if you do, we are here for you 24/7 as our name suggests. If you ever need our support, you can reach us via our helpline – 0345 0774 177
Kind Regards,
24/7 Home RescueBoiler service.
Easy to sign up. No problems.
Hello,
Welcome to 247 Home Rescue ???? We’re really pleased to have you onboard.
We hope that you never need to call us out for an emergency, but if you do, we are here for you 24/7 as our name suggests. If you ever need our support, you can reach us via our helpline – 0345 0774 177
Kind Regards,
24/7 Home RescueCombi boiler breakdown
Gary, the engineer arrived when he said he would, a very pleasant surprise. First time ive had to call in with a problem. I used to use another much larger company, who were never on time, or even on the day they booked me in. Gary quickly found and rectified the problem. He explained to me what it was. No mess, no fuss. I wish everything could go as smoothly as this call out did.
Hello Ross,
Thank you so much for taking the time to leave us this amazing review. You’ve honestly made our day ????
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueBoiler service and repair plan
Really easy to make a decision and compare plans because of the clear pricing. Good value for money, good service.
Hello,
Welcome to 247 Home Rescue ???? We’re really pleased to have you onboard.
We hope that you never need to call us out for an emergency, but if you do, we are here for you 24/7 as our name suggests. If you ever need our support, you can reach us via our helpline – 0345 0774 177
Kind Regards,
24/7 Home RescueBoiler service
I was very happy with signing up for the landlord boiler service, very easy to do.
Hello,
Welcome to 247 Home Rescue ???? We’re really pleased to have you onboard.
We hope that you never need to call us out for an emergency, but if you do, we are here for you 24/7 as our name suggests. If you ever need our support, you can reach us via our helpline – 0345 0774 177
Kind Regards,
24/7 Home RescueBoiler, Heating and drain cover
Very helpful staff. Company offered excellent cover at half the cost of British Gas. Would recommend.
Hello Sandra,
Thank you so much for taking the time to leave us this amazing review. You’ve honestly made our day ????
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueBoiler service.
Easy to sign up. No problems.
• Hi Terry,
Welcome to 247 Home Rescue ???? We’re really pleased to have you onboard.
We hope that you never need to call us out for an emergency, but if you do, we are here for you 24/7 as our name suggests. If you ever need our support, you can reach us via our helpline – 0345 0774 177
Kind Regards,
24/7 Home Rescue
Review with most votes
Terrible Terrible service
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