247 Home Rescue339 reviews

90% Would buy here again

Featured Reviews

Most relevant positive review

  2024-06-01
CO alarm battery replacement

The engineer turned up on time and got straight on with the job, sorting out my CO alarm efficiently. I had only bought it four weeks ago and it had stopped working, but he figu... Read onBy: holly

Most relevant negative review

  2024-04-08
Boiler service and CP12 certif

I'd booked a boiler service and CP12 certificate check ages ago, and even took the day off work to be there for the engineer. But then this morning, I got a call saying the... Read onBy: Smith

Review with most votes

  2018-04-09
Terrible Terrible service

Avoid at all costs. Customer service is terrible. Didn't listen to anything, Cancelled engineer on day of service even though I had to keep rechecking to make sure he would c... Read onBy: Laura

Reviews (339)

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    Annual service

    Friendly, efficient service.

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue


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    Boiler service

    The engineer was incredibly polite, on time and very helpful!

    Dear,

    Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue


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    247 home rescue boiler service

    Excellent service from engineer Liam. Prompt and professional

    Dear,

    Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue


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    Call out for broken boiler

    Getting someone out quickly was like trying to knit fog. They were prepared to leave me without hot water on the hottest day so I couldn’t shower for work. They didn’t seem prepared to help work around my work situation. When I gave up and said ok to offered day they could come in the morning when someone was at home as they “had a breakfast meeting” I was the only senior person on duty at work and had to go. The day I expected then I could be at home. Eventually they found a slot for me the same day. However, I would like to say that the engineer was fantastic. Very professional and did a thorough job. The call handlers were polite and friendly. Did try to help but they could only work with the system. As it is not the first issue I have had with them I will be changing my cover to another company when it runs out.

    Hi Cathy,

    We sincerely apologize for all the inconvenience caused. 24/7 Home Rescue prides itself in always striving for exceptional customer service, please know that we prioritize our customers above everything else. We will investigate this and will try to do whatever we can, to avoid this in the future. We appreciate your feedback.

    Kind Regards,
    24/7 Home Rescue


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    Boilers service

    Great service on time and polite.

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue


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    Boiler service

    Great service from the initial phone call through to the engineer arriving.

    Rang ahead of time, was polite and professional.

    Dear,

    Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue


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    Boiler service

    A+++ excellent

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue


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    Boiler service

    Akex was fantastic, very helpful and very polite.

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue


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    Boiler service

    Very pleassnt, friendly and efficient. Serviced the boiler and replaced the inhibitor at an agreed fixed price. I was very happy with the service.

    Hi Julian,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue


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    Boiler service

    Great service and lovely polite staff

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue

    Excerlant cservice

    Excerlant cservice


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    Boiler cover

    The engineer Graeme was very courteous and explained exactly what he was doing. First class service

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue


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    Annual boiler service

    Max the Engineer contacted me 15 minutes before arriving which was fab as it helped get ready. He explained everything as he continued with the service. Was friendly with my two children which made him come across warm. Overall a friendly and helpful individual.

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue


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    Online

    Service is great ,

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue


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    Worcester Boiler

    Good service. Engineer efficient and friendly.

    Dear Colin,

    Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue


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    Boiler Service

    All good

    Dear Tom,

    Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue


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    Breakwdown

    Boiler breakdown

    Dear Susan,

    Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue

    Dear Susan,

    Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue

    Dear Susan,

    Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue


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    Boiler service

    Great service and a friendly engineer

    Dear Phil,

    Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue


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    Boiler service

    The engineer was very punctual polite and professional. Very good

    Dear,

    Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue


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    inhibitor

    Bought an inhibitor when booking my service. , engineer pointed out this was not needed , and refund would be issues. Phoned 30mins before, was quick and pleasant

    Dear Fiona,

    Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue


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    Boiler cover

    Brilliant service. Engineer was an extremely nice gentleman

    Hi,

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

    Kind Regards,
    24/7 Home Rescue




About 247 Home Rescue

Of course you want to live comfortably, and nowadays that includes all the equipment, devices and other modern things we are used to. You will want your house to be nice and warm and you want to be able to use the appliances that you have in your home. If your heating breaks down or your dishwasher or washing machine breaks down, that can become quite unpleasant and uncomfortable. So if something does break down, you will want it to be fixed quickly and effectively. 24/7 Home Rescue is a company that provides covers and repair service for boilers and other appliances. You can find their premiums on their website, but that tells you nothing about the service that they provide. It also does not tell you if the company really comes to your rescue at a time when you really need them. Customers that have dealt with 24/7 Home Rescue before can tell you that. Read their customer reviews with their experiences, opinions and more to get a clear view of what this company does. These reviews can help you decide whether you want to cover your stuff at 24/7 Home Rescue or not.

About 24/7 Home Rescue
24/7 Home Rescue is a company that offers cover and repair service for your boiler and other appliances that you have in your home. They can help you when your boiler breaks down, when your washing machine has problems, when your dishwasher does not work the way that is should and many other cases. They have several boiler covers. They all provide unlimited 24/7 callouts, nationwide coverage, unlimited claims, boiler breakdown service. The more elaborate policies also include extras like cover of the external and internal plumbing and drainage, cover of the central heating system and a gas safety check. The basic appliance cover included your washing machine, tumble dryer and combined fridge freezer. More elaborate policies also include dishwashers, separate fridges and freezers, American fridge freezers, electric ovens, gas hobs, ceramic hobs and master cookers.

Services of 24/7 Home Rescue
As mentioned before, they offer 24/7 repair service for your boiler and appliances. If you make use of their services via your cover, you will not be charged for labour or parts. You can contact them via a live web chat, via telephone or via email, all of which can be accesses via their website.

Complaints, Compliments and Tips for 24/7 Home Rescue.
Have you made use of the services of 24/7 Home Rescue in the past? That you can tell us what you think about this company.  Do they help you in times of need? Does the premium cover the expenses that you would have had without a cover? And what are the people at 24/7 Home Rescue like? Did you encounter any problems and how did their customer service treat you and your complaint? Let us know by leaving a review with your experience, opinion and more. Others can benefit from your experience when they try to decide whether they want to cover their boiler and other appliances at 24/7 Home Rescue.

Does 24/7 Home Rescue really come to your rescue? Read customer reviews about this company for appliance cover, boiler cover, boiler repairs & appliance repairs. Or if you're looking for a company to provide you with heating systems, you can check out this company or similar companies' reviews on BritainReviews. 

Before taking out insurance
Firstly, before you take out insurance, you should consider answering the following questions. If the insurance company is an independent agent or an insurance company?

Secondly, you should research the company's history and reputation. And reading online reviews is a way to find out more about their consumer satisfaction.

Thirdly, you should also look into the insurance companies’ financial strength to be sure that they can cover your claims!

Fourthly, always looking into the coverage of an insurance policy. Make sure that what you need is what you get!

Fifthly, analyze and compare the price of an insurance policy. Whether you are taking out a home or health insurance, there is always a cheaper and (not always) a better option.

Finally, there are more things to consider before taking out insurance; matters as the ease of doing business like getting claims approved.

Also, if you are looking for reliable insurance companies, then have a look at the following companies that have a positive review score on BritainReviews:


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    Contact Information

    Parkhill Business Centre

    BB12 6TG Burnley

    United Kingdom

    📧 enquiries@247homerescue.co.uk

    ☎ 0345 3192 247

    🌐 www.247homerescue.co.uk



    Categories 247 Home Rescue

    House & Garden Reviews & Experiences | Software Solutions Reviews & Experiences | Services


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    Seite online seit: 9 March 2017
    Letzte aktualisierung: 29 November 2024