Lebara Mobile41 reviews
This score is based on 41 genuine reviews submitted via BritainReviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Offers are great
Nothing very special..
One quality is offers along with few sim cards are super as it is owned by Lebara
I am using yearly calling offer,data and sometimes international calls.
When expenses calculated,I found it very special.
For this you have to check it yourself.All sounds good if you do not need them. Great looking website, they say all. the right words, until it goes wrong, then God help you. Went online ordered a SIm card paid half the money as the first months cost? Then it took me to where it said I must top up, oh I thought the half-price was, paid. Must be me so paid again my top up of £5 and then in a loop to where it. said my balance was NIL, paid now three £5 and £2.50 plus (no idea why. £1.95) received 3 Sim's and the phone was working "even with my old number" Looked at the bank account and saw the error phoned Lebara, a really helpful guy said he could see the problem and he would refund £10 (I had not got the energy to ask about the £15 I should have returned. After a few days, the phone said I had run out of credit and I should top up. Even though I paid "dearly for the month". By now steam was coming from me. Needed Valium to say the least. A few days later text chated and the response was oh I see the problem I will refund the other £5. Then as soon as he did this the account said I had to TOP UP as I was down to £3. And to make it worse they had somehow switched off the Auto top-up that I had set up! This company is one of the "worst I have ever dealt with" Go to ANY others but not them unless you tick every box and NEVER need to contact them. Or just don't use a phone. Anything is better than Lebara. Out of 10 is there less than 0?
About Lebara Mobile
A mobile phone is one of the most important devices to have with you. You can use it to call a friend or family member, check your email, browse the internet and more. But first, you will need a proper telecom provider to provide you with telecom services. So where can you go? One of the companies that offer mobile phone services is Lebara Mobile. But what kind of telecom provider is this? How clear will their phone reception be? Will they make sure you are available everywhere and anywhere? And what kind of customer service will they provide if you have some kind of problem or complaint? The best way to find that out is by reading reviews left by real customers of Lebara Mobile. Their opinions, experiences and other comments can help you to investigate what being subscribed to Lebara Mobile entails. That way, you can make your own informed decision to choose Lebara Mobile or go to some other provider.
About Lebara Mobile
Lebara Mobile is a company that offers telecom services. The company was founded in 2001. They focus mainly on mobile phone services. They offer a SIM card that fits all mobile phones because it consists of three parts. So no matter what size of SIM card you need, there is always one of the three options that will fit. With their SIM card, you are given free calls and texts to friends and family members that are also connected to the UK Lebara network. Besides UK calls, they also offer cheap international phone calls. There are a couple of plans that you can choose. Their all-in-one plans offer you internet data MB’s, international phone calls and national phone calls. If you mainly call to people overseas, you might benefit from their international plans. If you’re mainly interested in (unlimited) UK calling minutes, their national plans might be for you. If you already have a mobile phone, you can choose their SIM Only plan. And there are data plans for people who mainly use their phone for mobile internet. Lebara also offers Lebara Money, a site for transferring money.
Services of Lebara Mobile
You can order a free SIM card via their website. Lebara Mobile will send the SIM card right to your home. All you have to do is to put it in your mobile phone and subscribe to one of their plans. There is a customer service that can help you out if you run into some problems or complaints. Also, take a look at these reviews or this page if you're looking for a mobile phone for your sim only plan.
Complaints, Compliments, and Tips for Lebara Mobile
Are you already subscribed to Lebara Mobile? If so, we would love to hear what you think about their services. How easy was it to order a SIM card? Did it take long for their delivery service to send the card to your home? Are you satisfied with the plans they offer? And what kind of customer service have they provided for you in case of a complaint? Write a review and tell us all about your opinion on Lebara Mobile.
Are the plans from Lebara Mobile the best plans available? Read customer reviews about this telecom provider and its mobile phone plans and services.
Key points to consider when choosing a telecom provider
There are currently so many companies offering telecom services and so many marketing techniques to catch hold of new customers, which makes it harder to see through the many offers and decide which provider to choose. The most relevant thing to keep in mind is that the provider should be a company that aligns best with your needs. Here are three basic qualities to look for when choosing a service provider:
Network reliability - check that the network is a fully converged one with a consolidated infrastructure that includes IP, Ethernet and optical technologies. Network convergence includes the coexistence of video, voice and data communication. Also, security and stability is a main concern, so always check that the network has all the needed protection to prevent service attacks, that it has the ability to restore their services fast with minimum or no impact to your activity and that the systems are constantly updated to offer the latest technology so it avoids performance issues and won’t stall the growth of your business.
Offers and support - check what products and services are provided by the company that best suit your needs. Telecom providers should offer a good amount of customization and options for their products and services that adapt to your specific needs. Some of us need more data, some need more voice, some need faster internet, etc. Make sure you are choosing the best option depending on your activity and that these options also don’t come with unnecessary burdens of services and expenses that you aren’t interested in.
Customer support - make sure they have quality customer support. There are so many occasions in which a client doesn’t get offered the best products or the assistance they need just because the company doesn’t consider the importance of keeping their clients happy and helping them when in need. Customer support should be effective, treat you with respect and have communication skills. This is essential to make sure your experience with your provider turns out to be a positive one.
Considering these main points should help you decide the right telecom provider for your home or business. Another great way to help you decide your network provider is to read customer reviews about these companies. Here are some telecom services that you may want to look into:
- I Need A Mobile
- Chitter Chatter
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Categories Lebara Mobile
Telecom | Mobile and Telephone Reviews & Experiences
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Last update: January 2026
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Review with most votes
Offers are great
Nothing very special.. One quality is offers along with few sim cards are super as it is owned by Lebara I am using yearly calling offer,data and sometimes international call... Read onBy: Billy