Smarty62 reviews

73% Would buy here again

Featured Reviews

Most relevant positive review

  2024-06-05
Monthly contract with 40gb dat

I'm really happy with the monthly plan I got from Smarty. Having a monthly contract gives me the freedom I want without being stuck in a long-term agreement. Even though I ... Read onBy: kelly

Most relevant negative review

  2024-05-01
Slow transfer

I bought a new phone and transferred my number over two weeks ago. It's been a right pain because the transfer still hasn't gone through properly! I can't get any... Read onBy: M. James

Review with most votes

  2018-04-24
Really good network

Very transparant network. Got the data I didn't use back every month, pretty nice as this does not happen at most other networks Read onBy: Paul S.

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    30gb / month

    SMARTY made it so easy to switch network for a better deal. Such a simple process and now I am getting 24gb extra data per month for around 25p less than I was paying!

    FREE MONTH - available by copy and pasting this into your browser (without spaces): referme .to/xPpTaax


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    £10 30gb unlimited data

    The calls and data quality is as good as Three, i used to be a customer.

    I ordered the Smarty sim on the 6th Jan 2020, got the sim on the next day, activated immediately and entered PAC code on 8th, then my number was transferred on the 10th.

    Speedy process without hassle, also got my next month free from a referral.

    To get one month free when you sign up, please use my referral link below:

    referme.to/ xAgKquo

    Please remember to delete the space inbetween.

    The only downside I would said is that they don't have phone customer service, however their chat is quick.

    Also their website is quite simply, buti have noticed they added a new group save feature since i signed up, which can save a further 10%.

    I am hoping they will bring out an app soon.

    am totally disappointed with this mobile and i will be leaving soon. it is a crap! my ip address keeps changing every seconds and i cannot log into online banking dues to constant change of ip address. finally, the coverage is very very poor, both for 3G and 4G. take out here please.

    Apart from that ekeson, are you glad you moved?


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    Would buy here again
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    Smarty simcard

    Terrible coverage on the network. Could not make calls or access mobile data in my own home. When I asked customer service why not, I was told that 3 needed to upgrade their masts!! ????


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    GREAT!

    Excellent value for money with a great signal everywhere. Use this link for free month!

    htt?ps://refer?me.to/Q?6yN?Pdo (take away 4 question marks)


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    SMARTY SIM is great and GET A FREE MONTH! https://referme.to/gUl0eJo

    Best provider I’ve ever had!
    Get a FREE MONTH

    Cheapest thing ever, has saved me a ton of money and has great customers services!

    Flat rate of £5 per month for unlimited calls and texts, and then you can pick from 1, 2, 4, 8 GB or unlimited data. PLUS you get refunded back in money off your next bill for any data you do not use!

    If you fancy getting a month FREE you can use this referral code (I get a free month too):

    h t t p : / / refer me . to / gUl0eJo (just take out the spaces)

    After over 2 years I am very happy with the service and reception. The cost is as they say on the box and is excellent value .

    My only regret is not having signed up earlier!


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    Decent value, easy switch

    Seems good so far. Switched from old contract plan where I often didn't use the full data allowance so getting money back is a big plus. Switching was easy; I ordered on a Friday lunchtime and received sim in the post on Saturday morning. Coverage using the 3 network is very good. Would definitely recommend. You can get a free month with this referral code htt+ps+://refe+rme.+to/ZwxZJDo [remove plusses].

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    Smarty

    I have been with Smarty for about a year. I am still as happy as I was at the beginning - Smarty responds quickly to any queries I've had, but to be honest all in all everything has run smoothly from the beginning. Signal still isn't amazing where I live in the countryside, but it wasn't good with Vodafone, O2 or Orange either. This is one of the cheapest deals around, and if you want to try it for free, use my code and you (and I) will get a free month - referme. to/6jEAvo (remove spaces to use the link).


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    SIM only

    After a very disappointing customer services experience with Three, who I'd been with for some years without any other issues, I shopped around for an alternative SIM deal and found SMARTY, I wish I hadn't.

    I signed up for a SIM at £10pm for 4GB data and unlimited texts and minutes and money back for unused data in any month. SMARTY is a wholly owned subsidiary of Three and thus use their network though operate separately, just like NOW TV and Sky.

    The SIM activation and number porting process went wrong from the start. The SIM wouldn't activate, the full instructions were not on the Activation web page and I was told porting my number would take a minimum of 2 business days, probably 3. When I ported to Three some time ago it was completed in half a day. A useless customer services agent named Callum tried and failed to assist.

    After getting a bad feeling about the process I decided to quit, remain with Three and continue shopping for an alternative so I tod Callum to stop everything. He said he did but he actually didn't. He continued to port my number yet erased me as a customer thus leaving me without any 'phone service!

    Rachael at SMARTY tried to fix the mess, unsuccessfully then, disastrously, Gary stepped in. He provided a PAC number for me to move my 'phone number back to Three or wherever else I decided. being in need of 'phone service I went back to Three, who actually gave me a better deal as a new customer!!

    Using the PAC provided by SMARTY proved to be a nightmare as it was a bogus PAC which caused no end of problems at Three. Finally, nearly a week later (despite the best, or possibly worst, intentions of inept call centre customer services agents at Three) after talking with Claire at Three, she diagnosed the issue and sorted it out within 10 minutes and Three gave me generous credit on my account for my frustration.

    Based on my experience, AVOID SMARTY!


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    Sim

    I’m very happy with this service..

    Everything was very easy and straight forward.

    I’m saving lots of money ????


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    SIM Plan

    Be aware that with this company there is no way to contact customer services if anything goes wrong. All they provide is a 'chat' service and that is currently only manned by auto-response bots. I am currently waiting fo ran answer to my account query and the system says they still have not even read that AFTER TWO DAYS!!!

    How can OFCOMO allow a network operator to operate in UK when there is no way for customers to contact them?


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    Sim card

    Ordering great no problems sim arrived next day. Took a while for it to be registered on the network. However I have had to re register my sim 6 times in has many hours???. I have been unable to send or receive text . Telling everyone my new number.. I have received both a text message and email, informing me I am registered on the network but my phone and lack of service is telling the truth. The web support is a joke 21st century and they give a minimum of 24 hours to respond. I think that says it all 3 see smarty as a 2nd class service.


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    Waste of time and money

    I gave up a good deal to come to this rubbish network.
    All seemed okay - SIM arrived okay, activated okay, ported number okay, lifted restriction bar okay.
    Then next day bar was back on. Settings on account say it is off and can use SIM in dongle but on iPhone the network will not permit access to sites it deems as 'adult'.

    There is no-one to talk to regarding this as there are no customer service numbers for this network.
    UTTER RUBBISH - AVOID


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    Great service for a Great price! use this link for a free month https://smarty.co.uk/

    So far smarty has delivered exactly what they have said and its been great! i love how you get your money back for unused data and it was so easy to setup my phone!


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    Would buy here again
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    Smarty, So far so good!!

    So far so good. Ordered sim, it came the next day. Requested to take my number over to Smarty, nice and easy, completed last week, only took two working days. Had a couple of questions and the guys on the online chat were very helpful.
    Signal has been fine, faster speeds on the internet than my previous network, easy to use dashboard to see what you've used. They also do a thing where they take money off your bill each month for any unused data.They have also just set up EU roaming, so theres no extra costs, just comes out of your monthly balance. So that's an added bonus.
    So time will tell, but impressed so far.

    Another thing they do is a friend referral scheme, for every friend you recommend, if they sign up, you get a free month and so do they!


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    Would buy here again
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    Great Value for Money, Great Coverage & A FREE MONTH!!

    Saves me so much money! Unlimited calls and texts makes this really good value for money for me and they are so amazing that they give me money off the next month if I have any data left over. And the sim card arrived super fast!


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    So far so good!!

    So far so good. Ordered sim, it came the next day. Requested to take my number over to Smarty, nice and easy, completed last week, only took two working days. Had a couple of questions and the guys on the online chat were very helpful.
    Signal has been fine, faster speeds on the internet than my previous network, easy to use dashboard to see what you've used. They also do a thing where they take money off your bill each month for any unused data.They have also just set up EU roaming, so theres no extra costs, just comes out of your monthly balance. So that's an added bonus.
    So time will tell, but impressed so far.

    Another thing they do is a friend referral scheme, for every friend you recommend, if they sign up, you get a free month and so do they!


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    smarty. great!

    Great, well worth a try. great signal, cheap and easy to use.


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    GREAT!

    Defo recommend, have the light package at £7.50pm and can top up if need or want to do roaming calls/text etc, and if don't use all your top up you can transfer the balance to your normal account usage etc. Gone form paying £11.50 to £7.50pm. Only issue was took a few days to transfer old number and the customer service is only day hours.


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    Would buy here again
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    Great deal!

    Great deal! I went for the £10 one which gives you unlimited texts and calls to UK numbers and 4GB. For every GB you don't use they will knock off £1.25 from your next bill.

    You can use the allowances from within the EU with no problems. My sim card arrived the next day and porting my old number was very easy.

    The only reason I'm not giving 5 stars is because they don't have an app to check your balance but you can do it via their website on your dashboard.


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    Live it!

    Took the 8gb for 15 quid per month and the deliver as promised. Don't use all every month so then got some spare next month. So far best phone service a got in a long time. Recommended!




About Smarty

Telecom is becoming more and more important. Especially your mobile phone is one of the most important devices to have on you. But in order to make use of this mobile phone, you will need a telecom provider to provide you with calling minutes and internet data. But which company is the best? One of the companies that you can go to is Smarty. But what kind of company is this? Will they offer a clear, steady phone reception? Or will your mobile phone be out of range more often than not? And what kind of customer service can you expect from Smarty if you have some kind of problems, questions or complaints? These questions can best be asked to people that have already subscribed to phone services from Smarty. Read their reviews to understand what being subscribed to Smarty really means. Their experiences, comments, opinions and remarks can help you decide if Smarty might be the right telecom provider for you.

About Smarty
Smarty is a telecom provider that offers mobile connectivity, powered by mast from the well-established telecom network company Three, ensuring 4G connectivity. You can choose between 3 kinds of plans. Each plan will provide you with unlimited UK standard calls and texts. That means you can call whenever and wherever you want without having to worry about running out of calling minutes. The plans differ in the data they provide and some other details. Their first plan is their small plan which comes with 2GB data internet. Smarty is a UK-only network. They offer4G internet within the UK, but international calling and roaming are unfortunately not available at the moment, but they are working on it. If you haven’t used up all your data allowance, they will give you a discount of up to £2.50 each month. Their short plans have a length of 1 month. But it’s possible to have your plan set to auto-renew so they will automatically renew your plan for you. They also offer a medium plan that offers 4GB internet and an unused data discount up to £5. Medium plan, not enough? Their large plan offers 8GB internet data and up to £10 unused data discount each month.

Services of Smarty
You can order a Smarty SIM card via their website. Because your current number can be ported, there is no need to change your phone number. All you need is your PAC code from a current network. If your data allowance turns out to be too small, you can add data. And you can change your plan every month. And there is also a customer service that can help you out if you have some sort of question or problem.

Complaints, Compliments and Tips for Smarty
Are you already subscribed to Smarty.co.uk? Then we would love to hear what you think of this provider of mobile phone services. How easy was it to change to their SIM card? How convenient do you think their services are? And what kind of customer service has Smarty ever provided for you? Write a review and tell everyone what you think about this telecom provider for mobile phone services.

Are customers satisfied with Smarty and their telecom services? Read customer reviews about Smarty's small, medium, large or unlimited plans on BritainReviews.

Key points to consider when choosing a telecom provider

There are currently so many companies offering telecom services and so many marketing techniques to catch hold of new customers, which makes it harder to see through the many offers and decide which provider to choose. The most relevant thing to keep in mind is that the provider should be a company that aligns best with your needs. Here are three basic qualities to look for when choosing a service provider:

Network reliability - check that the network is a fully converged one with a consolidated infrastructure that includes IP, Ethernet and optical technologies. Network convergence includes the coexistence of video, voice and data communication. Also, security and stability is a main concern, so always check that the network has all the needed protection to prevent service attacks, that it has the ability to restore their services fast with minimum or no impact to your activity and that the systems are constantly updated to offer the latest technology so it avoids performance issues and won’t stall the growth of your business. 

Offers and support -  check what products and services are provided by the company that best suit your needs. Telecom providers should offer a good amount of customization and options for their products and services that adapt to your specific needs. Some of us need more data, some need more voice, some need faster internet, etc. Make sure you are choosing the best option depending on your activity and that these options also don’t come with unnecessary burdens of services and expenses that you aren’t interested in. 

Customer support - make sure they have quality customer support. There are so many occasions in which a client doesn’t get offered the best products or the assistance they need just because the company doesn’t consider the importance of keeping their clients happy and helping them when in need. Customer support should be effective, treat you with respect and have communication skills. This is essential to make sure your experience with your provider turns out to be a positive one. 

Considering these main points should help you decide the right telecom provider for your home or business. Another great way to help you decide your network provider is to read customer reviews about these companies. Here are some telecom services that you may want to look into: 


Bonus!

🌟 How did Smarty shine for you?






📊 How did Smarty shine for you?


    Contact Information

    Hutchison 3G UK Limited, 450 Longwater Avenue, Green Park,

    RG2 6GF Reading

    United Kingdom

    📧 team@smarty.co.uk

    🌐 smarty.co.uk



    Categories Smarty

    Telecom | Mobile and Telephone Reviews & Experiences


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    Seite online seit: 9 November 2017
    Letzte aktualisierung: 29 November 2024