Smarty Reviews
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GREAT!
Excellent value for money with a great signal everywhere. Use this link for free month!
htt?ps://refer?me.to/Q?6yN?Pdo (take away 4 question marks)Decent value, easy switch
Seems good so far. Switched from old contract plan where I often didn't use the full data allowance so getting money back is a big plus. Switching was easy; I ordered on a Friday lunchtime and received sim in the post on Saturday morning. Coverage using the 3 network is very good. Would definitely recommend. You can get a free month with this referral code htt+ps+://refe+rme.+to/ZwxZJDo [remove plusses].
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Smarty
I have been with Smarty for about a year. I am still as happy as I was at the beginning - Smarty responds quickly to any queries I've had, but to be honest all in all everything has run smoothly from the beginning. Signal still isn't amazing where I live in the countryside, but it wasn't good with Vodafone, O2 or Orange either. This is one of the cheapest deals around, and if you want to try it for free, use my code and you (and I) will get a free month - referme. to/6jEAvo (remove spaces to use the link).
SIM only
After a very disappointing customer services experience with Three, who I'd been with for some years without any other issues, I shopped around for an alternative SIM deal and found SMARTY, I wish I hadn't.
I signed up for a SIM at £10pm for 4GB data and unlimited texts and minutes and money back for unused data in any month. SMARTY is a wholly owned subsidiary of Three and thus use their network though operate separately, just like NOW TV and Sky.
The SIM activation and number porting process went wrong from the start. The SIM wouldn't activate, the full instructions were not on the Activation web page and I was told porting my number would take a minimum of 2 business days, probably 3. When I ported to Three some time ago it was completed in half a day. A useless customer services agent named Callum tried and failed to assist.
After getting a bad feeling about the process I decided to quit, remain with Three and continue shopping for an alternative so I tod Callum to stop everything. He said he did but he actually didn't. He continued to port my number yet erased me as a customer thus leaving me without any 'phone service!
Rachael at SMARTY tried to fix the mess, unsuccessfully then, disastrously, Gary stepped in. He provided a PAC number for me to move my 'phone number back to Three or wherever else I decided. being in need of 'phone service I went back to Three, who actually gave me a better deal as a new customer!!
Using the PAC provided by SMARTY proved to be a nightmare as it was a bogus PAC which caused no end of problems at Three. Finally, nearly a week later (despite the best, or possibly worst, intentions of inept call centre customer services agents at Three) after talking with Claire at Three, she diagnosed the issue and sorted it out within 10 minutes and Three gave me generous credit on my account for my frustration.
Based on my experience, AVOID SMARTY!Sim
I’m very happy with this service..
Everything was very easy and straight forward.
I’m saving lots of money ????SIM Plan
Be aware that with this company there is no way to contact customer services if anything goes wrong. All they provide is a 'chat' service and that is currently only manned by auto-response bots. I am currently waiting fo ran answer to my account query and the system says they still have not even read that AFTER TWO DAYS!!!
How can OFCOMO allow a network operator to operate in UK when there is no way for customers to contact them?Sim card
Ordering great no problems sim arrived next day. Took a while for it to be registered on the network. However I have had to re register my sim 6 times in has many hours???. I have been unable to send or receive text . Telling everyone my new number.. I have received both a text message and email, informing me I am registered on the network but my phone and lack of service is telling the truth. The web support is a joke 21st century and they give a minimum of 24 hours to respond. I think that says it all 3 see smarty as a 2nd class service.
Waste of time and money
I gave up a good deal to come to this rubbish network.
All seemed okay - SIM arrived okay, activated okay, ported number okay, lifted restriction bar okay.
Then next day bar was back on. Settings on account say it is off and can use SIM in dongle but on iPhone the network will not permit access to sites it deems as 'adult'.
There is no-one to talk to regarding this as there are no customer service numbers for this network.
UTTER RUBBISH - AVOIDGreat service for a Great price! use this link for a free month https://smarty.co.uk/
So far smarty has delivered exactly what they have said and its been great! i love how you get your money back for unused data and it was so easy to setup my phone!
Great Value for Money, Great Coverage & A FREE MONTH!!
Saves me so much money! Unlimited calls and texts makes this really good value for money for me and they are so amazing that they give me money off the next month if I have any data left over. And the sim card arrived super fast!
smarty. great!
Great, well worth a try. great signal, cheap and easy to use.
GREAT!
Defo recommend, have the light package at £7.50pm and can top up if need or want to do roaming calls/text etc, and if don't use all your top up you can transfer the balance to your normal account usage etc. Gone form paying £11.50 to £7.50pm. Only issue was took a few days to transfer old number and the customer service is only day hours.
Great deal!
Great deal! I went for the £10 one which gives you unlimited texts and calls to UK numbers and 4GB. For every GB you don't use they will knock off £1.25 from your next bill.
You can use the allowances from within the EU with no problems. My sim card arrived the next day and porting my old number was very easy.
The only reason I'm not giving 5 stars is because they don't have an app to check your balance but you can do it via their website on your dashboard.Live it!
Took the 8gb for 15 quid per month and the deliver as promised. Don't use all every month so then got some spare next month. So far best phone service a got in a long time. Recommended!
Really good network
Very transparant network. Got the data I didn't use back every month, pretty nice as this does not happen at most other networks
Review with most votes
So far so good!!
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