Smarty Reviews : Share your review & read experiences

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Smarty

68% Would buy here again

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Spotlight: What are our customers saying?

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Danny
hi, if your thinking of Smarty and want a free month, use this link for new customers. You will get your first month for free h£tt£p://re£ferm£e.to/£Q£6yNP£dx (take out £ signs) Read on
S
Simon Baker
Dreadful customer service. Bought a SIM that I waited over a month for, by which time the money I spent had run out so had to spend another £10 to activate the phone, which then they couldn't do an...Read on
D
Danny Sibellas
great. To get a free month if your thinking of joinng go to. ht£tp:/£/re£ferme.t£o/Q6yN£Pdx (take away £ signs)Read on
E
Esther
Dreadful. If you value your time and sanity do not go with this company. If you do have an issue you will lose precious hours of you life trying to no avail to sort it. They have zero customer serv...Read on
S
Stanley
Great network! I'm using it 3 weeks and I'm really happy with it. It's running on three network and I don't have the best reception, but even with 1 bar of 5 I have download speed 40-50Mbps. Amazin...Read on

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    free month for new users

    hi, if your thinking of Smarty and want a free month, use this link for new customers. You will get your first month for free
    h£tt£p://re£ferm£e.to/£Q£6yNP£dx (take out £ signs)


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    Smarty SIM

    Dreadful customer service. Bought a SIM that I waited over a month for, by which time the money I spent had run out so had to spend another £10 to activate the phone, which then they couldn't do and spent all day in a chat trying. Rubbish.


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    GREAT! 2GB plan

    great. To get a free month if your thinking of joinng go to.
    ht£tp:/£/re£ferme.t£o/Q6yN£Pdx (take away £ signs)


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    Sim only

    Dreadful. If you value your time and sanity do not go with this company. If you do have an issue you will lose precious hours of you life trying to no avail to sort it. They have zero customer service and do not seem to posses the technical knowledge to resolve an issue their end with porting a number over. I’m on the 4th day without my number and have come to conclusion I’ll be getting nowhere with them and will have to go back to my old provider. Great prices but not worth the hassle.

    I ordered a new sim from smarty as i needed a nano not micro for new phone told them i will be keeping my number only they cut my phone off and left me without a service that i am paying for until new sim arrives .now i have no sim or service i think they need to change their ways on how to treat people all i could do was email messages and got no help .only kept saying we told you we would cut your service excuse me that was in an email after i ordered new sim but why cut you off when the sim has not yet been sent and you are still paying for the service all i needed was a nano not a micro so why cant i still use my sim until new one comes .shame on them they do not put customers first they soon show their true colours .


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    Unlimited

    Great network! I'm using it 3 weeks and I'm really happy with it. It's running on three network and I don't have the best reception, but even with 1 bar of 5 I have download speed 40-50Mbps. Amazing! If you're considering joining, use my link below. Than we'll both get 1 month FREE bonus. referme.to /amyH89x


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    30GB data plan with unlimited calls

    Avoid Smarty they have no regards for customer service they leave you disconnected!!!

    Extremely bad customer service and no phone numbers to call they take a day to resolve issues - imagine being disconnected!!!

    New customers avoid Smarty and existing customers watch out you will get disconnected if you make 'high calls - 2000 mins or above' even with unlimited call package.

    I have unlimited calls 30 GB data plan yet this disconnected my line today without any prior notice or even asking me. They could only deal with my query over webchat and assistant said it's due to high calls over 2000 mins calls this month - i needed to explain reasons for high calls - when i explained due to covid19 more calls and connection is made with family and friends i was then told via webchat that it will take another day for someone to look into my account before it could be connected!

    I am now left disconnected from family and friends in this covid-19 situation as i cannot make or receive calls and no regards to customer services.

    When you have unlimited plan why do you have to explain for your calls
    no number to call
    cuts you off without any notice
    webchat really unhelpful
    you are left in the dark waiting in this given time

    All be careful before you sign to their cheap offers they do not care about customer service - you cannot talk to anyone - go with plusnet 3g or others!!!


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    doesn't activate as it should.

    signed up to a plan with a SMARTY sim card, put it in my phone, created the account and it is telling me awaiting number???? This should have activated nearly right away. Basically i am waiting on a new sim card coming??? Why has it not assigned the number i put in as per the instructions. Robots to talk to you, not a great start.


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    30gb / month

    SMARTY made it so easy to switch network for a better deal. Such a simple process and now I am getting 24gb extra data per month for around 25p less than I was paying!

    FREE MONTH - available by copy and pasting this into your browser (without spaces): referme .to/xPpTaax


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    Smarty simcard

    Terrible coverage on the network. Could not make calls or access mobile data in my own home. When I asked customer service why not, I was told that 3 needed to upgrade their masts!! ????


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    Would buy here again
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    GREAT!

    Excellent value for money with a great signal everywhere. Use this link for free month!

    htt?ps://refer?me.to/Q?6yN?Pdo (take away 4 question marks)


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