Alfa Travel43 reviews
This rating is based on 43 genuine user reviews submitted directly via ErvaringenScout since 2017.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Too much hassle
5 day break...took two full days to arrive there, too much time sitting on a bus to do very little in the middle...more descriptive info should be given on itenery so a choice could be made if you want a one hr stop for a meal...then back on the bus.
Hotel pretty mediocre ...food tasteless and very School canteen quality...or worse to be honedt tasteless ... chefs specail, two cheap sausages plonked on mash awash with gravy...got the gist??Two days to get to where from where? I want to go mull& fort william from midlands but not if on bus for two days?
copy of letter sent to Alpha
I booked my holiday with you on Thursday 11th of July for a holiday to Newquay to start on Saturday the 13th July.
Time for my pick up was scheduled for 0940 hours. I had to phone your office to find out where the bus was at a little after 1005 h hours. I waited some time before the phone was answered
The lady I spoke to told me that the driver was very reliable and he would phone me to let me know what time he would pick me up. He did not phone me.
At 1030 hours I saw a red people carrier stop outside the bus stop.
Curiosity made me think that perhaps this was from Alfa. I asked the driver who he was, and who he was picking up. He replied "I have no idea". I suggested it might be me as I was expected to be picked up to go to Reading and onward to Newquay. He did agree that I could be the guy he was asked to pick up as the coach was waiting for me at South Mimms. He further stated I should have been here at 0920 hours . My paper work clearly said 0940 hours.
Communication is a very important part to any business. I should know I have owned my own business since 1987 and only retired this year. My
success relied on my communication with the editors, designers, writers, illustrators, photographers and distribution manager of my publications.
We promote reliable, honest, professional businesses offering value for money. A local resident in Borehamwood where I live told me that your company was reliable, professional and gave value for money. VFM yes, but reliable and professional is I am sorry to say is zero.
Travel was delayed from Reading but traffic you cannot control.
Communication let you down.
The Hotel Eliot was as near perfect as one could expect.
What do you intend to do regards my complaint so that I may trust your company to use your service again this year of in future years.
I await your most urgent reply.
David Burcombe
Former Managing Director of AMPSUK Tried and Trusted LtdFrom the 8th to 14th of July 2019 myself and my partner had a pleasant stay at the Seabank Hotel Porthcawl , we saved a few pounds each week for our spending money and both had bank cards for this account. The only money we spent at the Hotel was for a drink each evening with our dinner this came to £52-40 which we thought we had settled when we checked out and thought no more about it , now SIX months later on 19th December the Hotel took the money from our account and to rub it in they took it again on the 23rd December !!!! I contacted the Hotel and was given some lame reason for the SIX month delay but to date have not had a refund. This mismanagement of our money is a worry Alfa ask for their money eight weeks in advance will their Hotel keep me waiting as long
First coach trip
Had my first coach trip with Alfa. And had a wonderful holiday. It far exceeded my expectations.
Coaches were comfortable. Driver was first class . Well done Simon.
Excellent value.
Looking forward to booking my next holiday with themGreat experience with them. best packages and great services
Alfa is quite reputation oriented travel company around, I get that word but just believed when myself experienced.
Truely recommend. Nothing else to say. They are just perfect. all one need to do is call them or contact them
About Alfa Travel
Desperate to escape the rain and see… more rain? Alfa Travel organises holidays to British seaside resorts. But are these only fun when the weather is nice? And how affordable are their holidays? How do you know that you are not sacrificing comfort and important facilities for a price reduction? Can you trust Alfa Travel with your holiday? Considering Alfa Travel organizes coach holidays, how comfortable are their coaches? And how well-trained are the coach drivers? Are the hotels of good quality and in good locations? All of these issues can make or break your holiday. Finding out the right answers is therefore essential. Separate fact from fiction and read reviews of people who have travelled with Alfa Travel!
About Alfa Travel
What is relatively unique about Alfa Travel is that it is an employee-owned company. It was one of the fifty largest employee-owned companies in 2016. This could make Alfa Travel’s staff even more committed to providing the best possible service.
Alfa Travel is one of the largest coach tour operators in the United Kingdom and is part of the Alfa Leisureplex Group. A sister company of Alfa Travel, Leisureplex Hotels, owns 21 hotels in the UK. Another sister company, Alfa Coaches Limited, owns a fleet of coaches.
What does Alfa Travel have to offer?
There are many different places you can visit with Alfa Travel. Wanting to go to the South West? You can go to resorts in Exmouth, Ilfracombe, Newquay, Sidmouth, Torquay and Weston-Super-Mare. Hotels in the South and South East can be found in Bognor Regis, Bournemouth, Eastbourne, Folkestone, Gillingham, Hayling Island, the Sandown and Shanklin Isles of Wright, Southend-On-Sea and Weymouth.
Cromer, Great Yarmouth and Skegness could be your holiday destinations on the East Coast and Bingley (West Yorks), Newcastle and Scarborough in the North East. In the North West, you could travel to Blackpool, Grange Over Sands, Isle of Man, Lytham St Annes and Southport.
In Central England, Grantham, Kidderminster, Ross On Wye and Sheffield may be great places to visit. If you are interested in discovering Wales, you may want to go to Carmarthen, Criccieth, Llandrindod Wells, Llandudno, Porthcawl or Tenby.
Alfa Travel also has many locations in Scotland: Aberfoyle, Bannockburn, Dunoon, Fort William, Prestwick, Stirling and Strathpeffer. Dundalk (Co Louth), Ennis (Co Clare) and Letterkenny (Co Donegal) are possible locations in Ireland.
Lastly, if you want to leave the country for the holidays to explore Europe, you can go to Assmanshaussen (Germany’s Rhine Valley), Braunlage (Germany), Flanders or Ostend (Belgium), Paris and St. Anton (Austrian Tyrol).
You can also go on a cruise with Alfa Travel’s Alfa River Cruise programme. If you like driving yourself, you can go to many of the resorts in your car. Otherwise, you can use Alfa Travel's coaches that have reclining seats, air-conditioning, toilet facilities and comfort stops.
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How can I reach Alfa Travel's customer service?
You can consult the FAQ-page on Alfa Travel’s website, or call Alfa Travel’s customer service. For information regarding reservations, call 01257 248000 or e-mail sales@alfatravel.co.uk. If you want to make a group booking (more than 21 passengers), call 01257 248007 or send a message to groups@alfatravel.co.uk. You can reach the travel department by calling 01257 248002 or e-mailing care@alfatravel.co.uk.
Alfa Travel’s customer care is available during all the days of the week and bank holidays.
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Contact Information
Euxton Lane, Euxton
PR7 6AF Chorley
United Kingdom
📧 reservations@alfatravel.co.uk
Categories Alfa Travel
Holidays and Trips | Group Holidays Reviews & Experiences
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Last update: August 2025
Review with most votes
Great experience with them. be
Alfa is quite reputation oriented travel company around, I get that word but just believed when myself experienced. Truely recommend. Nothing else to say. They are just perfec... Read onBy: Harry Stien