Beer5276 reviews
This score is based on 76 genuine reviews submitted via BritainReviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.10 beer box
I'll start by saying that I love the beers, the main negative in my opinion is that they're generally over priced. Having said that, they often have good deals. Because I only order when they have a good deal on I've had to ring and cancel my subscription a few times, in the past this has meant a very long time on hold, but my most recent call was much better. It was answered immediately and the person who helped me (Portia I believe) was extremely friendly and helpful.
Trial box
Ordered the trial box for my father, loved the beers! No faults there.
Although having now signed my father up, I called up to cancel and it didn’t seem to matter but they wouldn’t take no for an answer. They have said my subscription has been cancelled now but I’m dubious as to whether it actually has! Bloke made out there was 57 people in the queue at 0915 in the morning.. hence the long 22 minute wait. I beg to differ.
I would avoid this company, pay the little extra to go somewhere local and have the ability to go and physically speak to someone or go into a store. Not worth the hassle.Introductory Offer
Easy enough to sign up. awfully difficult to cancel.
I've been calling since Thursday, its now Monday I have been in the queue for 23 mins. It raises the questions, are they under-staffed? Are they that busy with cancellations? Or, is this a tactic to dissuade you from leaving?
I would not recommend signing up to Beer52. I signed up via our company rewards, I will approach our HR Business Partner and disclose my findings, with the view to remove off our company Perks.Oktoberfest Case - which I never got!
I'm quite sad to write this as I was hoping to have found a company that cares about good beers and people who appreciate them.
I have ordered the Oktoberfest case from them - 8 delicious German beers. However, they just sent me a selection of absolutely disgusting non-beers instead.
Salamander Milk Stout, Oatmeal Nitro, Orange Pastry Stout and Dark Druid Chocolate just to name a few.
On pointing out the mistake I was told that the German beers are not in stock (A lie, as one of their employees checked the stock for me and over 1000 cases are still in stock) and that I should just be happy with having a case of beer.
I have genuinely never experienced such cheek from any company ever before.
Absolutely avoid and get your beers somewhere else. Lots of places online that sell much better beer and actually care about you!!Box
***AVOID***
for some reason this page won’t let me select 1 star.
Cancelled my subscription, start of Oct a box was delivered and I’d been charged, contacted them and suddenly they deny all knowledge of my call, saying it’s mysteriously not on the system.. even after giving them all my details to prove it
3 weeks later still no refund and still battling with them.
AVOIDSubscription box
Decent beers.
Awful cancellation policy. Deliberately behind a phone call to make it as hard to unsubscribe as possible for no reason. Thieving practices when you could just as easily have a cancel button on the website. Kept me waiting forever on the phone too.beer subscription
Very good selection of beers delivered straight to my door with a very friendly customer service team.
Beer Subscription
Shocking customer service. Avoid avoid avoid!
Delivered a box outside of my house, without permission, while I was away on holiday. Didn't leave box with a neighbor or take back to deport like most delivery companies would do, just left on the door step. This lead to it being severely damaged in the sun during a heatwave and then the subsequent rain. Expected this to be a simple issue to resolve on my return home, however Beer52 took no responsibility for this, and blamed me for not contacting them to tell them I would be away. No notice of this requirement is given when signing up or on the website at the moment. I never gave permission for a delivery to be left outside my house but apparently they consider this acceptable practice and any damage from the second it reaches your doorstep is your fault.
Customer service also very slow. Takes at least 4 days per reply to an email and answers change depending on who their end replies. At one stage I was told they would replace my box and then on asking how to arrange it that offer was swiftly changed and withdrawn.
If you sign up beware that if something goes wrong, they will blame you and not actually sort out the problem. Very disappointing as could potentially have been a long term enjoyable subscription. I don't usually leave bad reviews online, but genuinely shocked at how bad this customer service response was! In summary - avoid avoid avoid!!!!!Beer subscription
Beers can be good but the company requires you to phone and wait in a lengthy queue in order to cancel your subscription!!!
It also takes them days to respond by email.
This is totally out of order in this day and age, and clearly a deliberate tactic to make cancelling as awkward as possible.
AVOID.Free case
Courier left it on the doorstep without notifying us it was there. A child or anyone could have gotten a hold of it.
How is that Beer 52's fault you clown?
Monthly Subscription
Can I start by saying that I've enjoyed the beers I've received and have spoken to many friends about my subscription to Beer52 since November last year. I am, however, giving up drinking and want to cancel my subscription.
I set up my account online. I entered my card info online. I can choose my beer type online. But no, I have to CALL to CANCEL my subscription?
Seriously....what the hell! I should be able to control when and where I spend my own money without having to negotiate barriers intended to stop me from leaving. I have tried calling 8 times today and have not been able to get through.
Surely you must understand that I shouldn't have to worry about a company stealing from me? You don't have enough call handlers (or even a queue system) in place, which ensures that I can't unsubscribe and means that I HAVE to pay for something I don't want. How in the name of hell do you not see this as a problem?
I now know I'm not alone in my grief as I've now come across countless articles and comments from people suffering the same bullshittery that I'm going through.
F- you for your disgusting practices.Introductory offer
Ordered my beer and after a week it still hadn't arrived. An email told me to check my delivery reference number (that I hadn't received). Now trying to cancel my membership and constantly kept on hold.
They are a nightmare to contact and a shambles to sort out your order, I have ordered things from abroad that have turned up quicker. They don't answer the phone so I have had to resort to leaving a bad review to give them a kick in the bum.Welcome offer
They're good at taking the money and delivering the beer but it's impossible to cancel. The only way you can cancel is to call them, but the line always states that there is no one in the office despite calling during in their opening hours.
I've emailed them and no response. More or less a scam. My next step will be to call the bank to have the payment blocked (if that is even possible).Beer52 subscription
People call it a scam dont buy from them, you cant cancel so all looked concerning.
So I ordered the trial, my beer arrived only 2 days late but cant complain what with all deliveries coming late due to the corona virus.
The beer was great, so i also recommended a friend who also recieved their beer but they thought it was too expensive so tried to cancel over the phone, couldnt get through again I guess down to the corona virus staffing issue, they emailed and cancelled no problem (you can always cancel any subscription via your bank anyway).
So if you are looking to try some new beers I would recommend giving Beer52 a go.Monthly subscription
It's a SCAM, avoid like the Plague or the Corona Virus!
It's impossible to cancel! Don't even subscribe or you will have this worry/annoyance for the rest of your life!
Let me tell you that the service is good, the beer is good, the branding is spot on, but where it falls short, and I mean, really short is costumer service. Awful!
At this day and time, having to call to cancel is the most retrograde decision they have made as a brand, even worse when the line doesn't work, it either doesn't connect or cuts off right at the middle forcing you to call again, repeating the whole process. The worse is probably the emails been ignored, that has to be the worse, as I use an email tracking software I can see when, where and who has opened my emails, all of my emails have been read and completely ignored.
This company has something good on their hands but have decided to turn it into a scam to con people.
Now, please have some decency and cancel my account and also the account of so many others that are complaining on Trust Pilot and in other review places.Beer subscription
Decent beers, not great price, terrible customer service. They make it VERY hard to cancel - you can only do this by phone and they NEVER answer the phone
About Beer52
Are you a beer lover? Are you looking to integrate some new beers in your life? Beer52 offers you the chance to discover new beers every month with their subscriptions of beer cases with either 8 or 10 new beers each month. Read on to learn more about the company, then if you want to know what their previous or current subscribers have to say, have a look at some customer reviews to find out!
About Beer52
Beer52 is an online company that offers subscriptions for cases of craft beers. Their customers have the choice of 8 or 10 monthly beers which are expertly picked, taking into account their beer preferences and then delivered straight to their home.
Customer Services: What services does this company provide and what can they offer you?
The Beer 52 product operates by first asking the customer what they like and their favourite flavours, after which experts from Beer 52 select the best beers for their taste and have them delivered to the customer's door. The customer can then review and rate the beers that they received.
When choosing your subscription, you can choose from either an 8 pack which costs £24 and includes 8 beers, a Ferment magazine and a snack, the 10 pack which costs £29 and includes 10 beers, a Ferment magazine and a snack or the Ferment magazine which costs £4.99. Once you have selected your subscription, if you choose one of beer offers, you then must choose whether you prefer Light and Hoppy beers like pale ales and IPA's or Mixed and Surprising, with a wide variety from light pale ales to dark stouts. Once you have selected your beer you can choose a subscription for 1 month (£29 or £24 per case), 3 months (£28 or £23 per case), 6 months (£27 or £22 per case) or 12 months (£26 or £21 per case).
Beer 52 products can easily be sent as gifts, with a choice of three options, a Digital Gift Card instantly dleivered with a personalised message, a Gift Card by Post with a personalised greeting card or Beer by Post, a one off case include either 8 or 10 craft beers, the Ferment magazine, your personalised card and a snack.
Customer Reviews: Share your thoughts on this company by giving your feedback on their products and services, strengths and weaknesses!
Have you ever bought a case of beers or subscribed to the Ferment magazine from Beer 52? What was your opinion of their beer selection and quality? Did you discover any new favourites with their cases? Have you recommended this service to any friends? If you have any complaints or advice to other customers or would like to share your thoughts on this company's perks and faults then feel free to write a customer review with your feedback.
What do customers of Beer52 say about their company? Read and write genuine reviews about their beer range, taste & quality and customer service!
Details
Contact Information
8 Melville Crescent
EH3 7JA Edinburgh
United Kingdom
Categories Beer52
Food and Drinks | Order Online Reviews & Experiences | Beer, Wine & Spirits Reviews & Experiences
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Last update: January 2026
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Review with most votes
Beer52 subscription
People call it a scam dont buy from them, you cant cancel so all looked concerning. So I ordered the trial, my beer arrived only 2 days late but cant complain what with all ... Read onBy: Jay Mac