I was waiting on a picture, and saw they had vouchers for a special well before christmas. I spent $70 on the two coupons, for two 60x80 blankets and free shipping.
When I went to redeem them, they were not free shipping (extra $28/piece) and the second code did not work. These were not random coupon codes off of the internet, they were pre paid promotions.
I went to customer service with pictures, and they had an automated reply asking my issue. I responded with receipts, pictures, everything. No reply. They illegally charged me AFTER the fact. For two blankets I ended up double paying, and they put a hold on creating.
I purchased 12/17/2019, and just got a notification they were dispatched, without a tracking number. Post cancellation.
I have been incredibly forgiving, have paid over $200 for two items (more than original cost) and almost let it go as my aunts birthday is tomorrow and it would’ve still worked despite the outrageous cost.
However, turns out the tracking number does not exist, even guaranteeing Christmas delivery, 1/8 is too much to ask?!
NEVER buy their promotional coupons DONT trust the cost you see when you order and confirm, as there will be added cost AFTER the fact. I’m taking legal action but BEWARE
It wouldn’t let me select one star