PrinterPix - Overall Rating based on 458 reviews

96% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-30
Photobook payment issue
So, I was trying to order this really cool 60-page photobook, yeah? It took ages to put together ...Read on
Turner

Most relevant negative review

  2024-05-24
Birthday gift order
I've just ordered a personalised gift for a friend's birthday from this company. I was ...Read on
david

Review with most votes

  2019-02-11
I will not use Printerpix agai
I have used Printerpix on many occasions and not had any problems but my last project (100 page p...Read on
Colin

Reviews (458)

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    Photobook voucher

    Angelina was very helpful today, and I was even able to be directed back to continue our chat after I was cut off the internet.


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    Photo book

    Excellent customer service. Kayla was amazing very helpful. Will buy again. Thank you.


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    canvas

    I received my order as didn't like the way it was placed on the canvas because it was off-center. Kayla helped me get this resolved by requesting that I receive a new canvas. She was very helpful.


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    Photobpook

    The chat facility is excellent. Mathew was there to help with seconds of my opening the chat and he gave me the advice I needed to complete the project. He was very patient and answered all my questions.


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    Voucher for 5 x kitchen calendar 5" x 17"

    Many thanks to Patricia for being helpful with my request for the voucher extension!


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    Hard Photobook

    Trouble with ordering page but Kayla from Customer Service done a great job and got me sorted in no time, very good customer service!


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    photo tiles

    website was broken - Kayla upgraded the ticket so it would be fixed (cart wasn't working) - I had voucher codes coming up for renewal - she was able to send on new codes with an extension for a month which will be valid for use once the site is fixed. Really good - took off the pressure and she was extremely pleasant and helpful - maybe the best zendesk experience I have ever had.

    One star for ordering because the site was broken - 5 for price because of coupons - 5 for service because of Kayla and can't rate on delivery at this time so gave that a 3.


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    Canvas

    After having issues with my canvas that arrived, customer service assistant Matthew was able to resolve this quickly and efficiently. Having spent two days talking to other, not so helpful advisors, i was not feeling very happy but Matthew was happy to help and my issue was resolved.


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    photobook

    I asked for customer service to help me change address and change delivery. Kayla seemed very efficient and has promised to help if she can. I wait with hope to see.


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    fotolibro 100 pagine

    ottima assistenza di Kayla!!! a 5 stelle! E' stato gentile ed ha risolto il mio problema in pochi click

    Quick and easy customer support facilitated by Kayla.


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    Photobook

    Really great customer service. 5 stars for that

    waiting for the book to arrive. Will post a full review after checking the quality of the book.

    But amazing customer service


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    Photo book

    Matthew on the interactive chat was very helpful.


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    Photobook

    What a helpful & competent lady Kayla is. Many thanks for all her efforts today !


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    Photo Book

    Kayla was really fantastic help!! She should get ten stars if possible!


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    Book

    Kayla was extremely helpful and very patient! She deserves 6 stars! Thank you for all your helpful suggestions, Kayla

    ANGELINA - Angelia very kindly and quickly sorted an issue I was having. I was very pleased with the service provided 5*


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    Voucher

    Great service kaila

    Kayla, efficace et serviable. Service au client toujours super !

    Kayla was extremely helpful and very patient! She deserves 6 stars! Thank you for all your helpful suggestions, Kayla!

    Merci bcp Patricia de m'avoir aidé à solutionner un problème qui bloquait mon projet en cours. Elle a été très efficace


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    Reponse

    Kayla personne super agréable et à pu répondre à mes attentes
    Merci beaucoup


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    photobook

    Matthew helped me on chat today to revalidate an expired voucher. thank you so much for your patience and excellent customer skills.


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    Hardcover Photo Book

    I had a question about ordering my photo book. I did a live chat with Patricia and I received an immediate response. She was very helpful and answered my question.


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    Blanket

    Very helpful. Angelina sorted problem out very quickly