I decided to sign up during the corona virus epidemic since there was an advertisement claiming to offer a completely free trial. I thought I had nothing to lose, and in a time of such uncertainty in terms of finances and health, I was nervous of being scammed but I had faith because I read some positive reviews online. DON'T ALLOW YOURSELF TO BE TRICKED. Immediately when I was logged in, checking out their page, it seems I clicked a button that AUTOMATICALLY CHARGED ME $40 without even allowing me to review or approve whatever I was purchasing. It wasn't anything I wanted or needed. It was a certificate for the first Module. Apparently, taking the courses for 4 weeks is free, but if you want any kind of Final Assignment or eCertificate, they charge you $40 for each one (and the course has 4 modules, so it adds up real quick). These small auto-pay buttons continually pop up all over in the website and in pop-ups. I feel like I'm constantly being spammed with these landmine auto-charges.
I contacted their support team and after taking several days to get back to me, they said it was not possible to refund or cancel the certificate purchase, even though I had not taken a single class and I said I didn't ever want or need the certificate. It's so so sad and horrible for this company to take advantage of its vulnerable users in a time of such need. I'm ashamed and embarrassed that I was so excited to take this course, and that I actually believed that they were doing something kind to educate people while we are forced out of our jobs and struggling with this pandemic.
After I gave up all hopes of getting back those $40 (which to me, mean a lot... I can't afford just to lose $40), I tried attending my first lesson. It was AWFUL. Really basic stuff, pre-recorded with some childlike graphics, and the voice was a horribly fake and annoying-sounding girl's voice. There was no sense of a classroom with other people. there was a chat where I could only see my own responses and nobody else. I hated it so much I wanted to click out of it but I wanted to see if it opened up to questions so I could maybe talk to a real person about what had happened to me, but no. No open questions. Just a faceless annoying pre-recorded robot teacher. And then you can't pause or rewatch anything unless you buy one of their other $40-per-lesson add-ons. I learned nothing. I wasted $40. Don't fall into the same trap.