Your garden can be a beautiful place, and maybe it already is, but whether you already have a blooming garden or are just starting out, you will need some supplies to get and keep your garden well maintained. But where can you find such supplies? One of the shops that you can go to is Gardening Express. But what can you expect from their flowers and plants? How well will they bloom in your garden? Will Gardening Express deliver your flowers in good order? Will the flowers even survive the delivery process? And what kind of customer service does Gardening Express offer when one of their customers has a complaints, problem or question for them to solve? Read the customer reviews written by real customers of Gardening Express. Their experiences, comments and opinions are the best way to get some unbiased view of Gardening Express so you can decide for yourself if you would like to buy from Gardening Express or not.
About Gardening Express
Gardening Express is a supplier of garden plants and garden flowers. The company was founded by Chris Bonnett in 1990. He was still a teenager at that time. The website was re-launched in 2008. That was when Gardening Express really began complete with a flower nursery and webshop. They sell all kinds of garden plants and garden flowers like fruit frees, house & office plants, indoor foliage plants, patio plants, perennials plants, shrubs and trees. So it does not matter is you want to create a full garden complete with shrubs and trees to keep unwanted onlookers out or just one single fruit tree for some fresh fruit. They have something for everyone. They offer plants for a Japanese garden, Mediterranean garden, tropical garden full or exotic plants, vegetable garden, small garden and seaside garden. You can fill your garden with all kinds of roses, exotic plants, climbers, conifers, ferns, fruit trees, ornamental grasses, container trees, bonsai trees, vines, bamboo plants, cacti, succulents and conifers.
Some beaif\tiful gardens
Services of Gardening Express
You can order all the plants, flowers and trees online. Select them on their website and give them the order to deliver the product at your home. You can pay via visa, MasterCard, Visa Delta, Maestro and Visa Electron. Their price promise guarantee will help you when you find the same kind of shrub or vine for a lower price shortly after your purchase. And they offer a customer service that can help you out when you have some kind of problem or complaint.
Complaints, Compliments and Tips for Gardening Express
Does your garden already contain shrubs, trees, flowers or vines bought from Gardening Express? Then we would love to hear all about your experience. How did the ordering process go? Are you satisfied with the roses or shrubs that you receives? How well do their bamboo plants or exotic plants grow in your garden? And what kind of customer service have they provided for you?Write a review and tell us all about your opinion.
How will your garden look with plants from Gardening Express?: Read reviews about their plants, shrubs, roses, trees, vines, bamboo etc.
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AVOID THIS SCAM, FRAUDULENT OUTFIT LIKE THE PLAGUE! My wife paid the princely sum of £28.96p for a GIANT Hydrangea. A TINY plant upside down in a GIANT and damaged box arrived via Hermes. We rejected the delivery and then discovered that this so-called reputable company doesn't provide any phone numbers at all for customer support and your only hope of obtaining any kind of post-sale communication or a refund is by jumping through a covoluted myriad number of hoops. We then read countless negative and jaw-dropping reviews on Google. We also discovered that Gardening Express has also been the subject of the BBC's Watchdog programme. CAVEAT EMPTOR!
Cordyline australis Red Star - Patio Torbay Palm - Pack of TWO, Handsome Heuchera Collection - Pack of FOUR Evergreen Plants, Ophiopogon planiscapus Nigrescens - Black Ornamental Grass Ophiopogon nigra, and others
I'm so shocked reading all these reviews. I order from Gardening Express a couple of times a year (max) and haven't had issues. Latest order was 5th Oct 2020 when I ordered quite a few plants to make up two winter themed planters. By the 9th Oct I had a tracking number for them. Plants received well packaged a few days later. The only plants that haven't lasted too long are the ornamental cabbages. However this might be due to the soil I planted them in as the one "spare" one I planted into my flowerbed is still alive and well. It's such a shame seeing all these bad reviews. I will admit that their website isn't exactly modern and the lack of cust services is slightly odd in this day and age. These reviews do make me think twice about ordering again, even though I've had no issues with them. Hope they sort themselves out and give the refunds that are due to people ASAP.
excellent timing on delivery and the plants turned up in such beautiful quality its quite shocking to read so many bad reviews previous to mine hopefully the service has been improved and that's why I have had such a great experience ordering from here thank you I hope your other customers will get the same treatment thank you :)
Order this shrub, which cost £15.95 and all I received was a bent twig. I raised a complaint which was closed, without my agreement, they said the bent twig was alive so no cause to complain. I wish I could upload a photo of the plant as it would give everyone a good laugh. Goodbye Gardening Express, from a good customer.
Perplexed ... all went very well with our order in early summer, and the plants are thriving. Have just placed another order without seeing these reviews. If we don’t receive them within a fortnight we will contact our bank.
DO NOT order from this company unless you want to waste time and money. I ordered the magnolia as a present for a friend, but it arrived looking like a sorry stick with three very small buds and equally small root ball. I decided to nurture it a little before giving it to my friend, as I have quite a few magnolias growing in my garden, so I have some experience. Gave the plant the best soil mixed with some organic compost and waited, watered and checked on it regularly. The buds never developed, and eventually simply dropped off, the rootball showed no signs of developing either, and the whole plant looked dead. Today I contacted Gardening Express. You can only do it by chat (no telephone number or email address is already a bad sign) and had to wait hours for a reply. Eventually an adviser told me the plant is covered by their 5 year guarantee, and I should send a photo of a bark test, which I did. Another adviser intervened to say that the plant is not covered by the guarantee, some plants just die and I should have returned it within 14 days if not fully satisfied. I am sure I would have then been told that you should give the plant a chance to develop. Having shopped in dozens of nurseries I have never encountered such appalling customer service. AVOID AT ALL COSTS. If I could give a negative score it would be minus 5.
An £80 maple that nobody in their right mind would have chosen. Straggly and small - basically worth maybe £25. Getting in touch via chat (the only way) is laughable and takes forever. They copied and pasted a variety of 'catch-all' terms and conditions and told me it was fine. I can send back for a refund but reading here I think I am better keeping it and hoping that I can do something with it over time. I may not get any money back if I try a return. Sharp practice and quite frankly sad to have collided with people who have no morals or scruples. Shocking! Avoid...
I may have been unlucky in my dealings with Gardening Express but the quality of plants that I received were practically unusable. I paid £79.99 for a specimen star jasmin. It was supposed to be 6 to 7 feet. The plant that I received had less than 3 foot of growth and a lot of withered twigs. I sent photographs of the plants to Gardening Express. I contacted the company and they did respond to say that I could return the plants at my own cost and that I'd be responsible for the plants until they received them. They advised that I insure the transport, at my own cost. They had completely failed to deliver honestly. The plants arrived in 4 deliveries with no notification, apart from the first delivery. I wasn't going to waste further time and in packing the plants and returning them. I had little doubt that the company would not behave honestly. I would strongly advise against the use of this company.
I ordered this shrub expecting a strong healthy 50cm tall plant. Instead I received a broken 25cm tall but bent over at 18cm, never to be straightened plant with yellowed leaves. And only 6 leaves to begin with, plus a couple of brown wizened buds. Disgusting. it has taken three weeks from ordering to get here and seems to have been in the box for three weeks. They tell you to e-mail them with pictures, but do not supply an e-mail address. So how are you supposed to let them know. I feel sick that I have cheated out of a decent plant with no redress. How are they allowed to get away with it.
I should have checked Trustpilot before I bough from this Appalling company. I also wish I could give this company 0 (zero) stars! I bought 10 Lavander plants FOR £40.00 and apart from 3 they are all dead. Trying to contact this company is a mission impossible as they make it virtually impossible for customers to contact them. They have a useless text message system on the website that is an absolute Joke. PLEASE DO NOT BUY FOR THIS SHODDY COMPANY
I sent an email 2 days ago and also sent a message on THEIR USELESS a messaging system with the following and no reply. “My order Your m arrived some days ago and despite being tightly packaged, the Lavander plants were looking very sad and dry, not much green or growth in them. I planted them immediately hoping that nature would do its magic. Unfortunately, apart from 3 plants, the remaining 7 are all dead!
There are currently 216 customer review posted about Gardening Express. On average, they received a star-grading of 3/10, with 25% of the reviewers indicating that they would buy from the brand again.
What services or products do Gardening Express offer?
Gardening Express is mainly active in the Online Shop category, more specifically with Homeware.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the Gardening Express website with confidence. If not you can find many other brands to read about on our website!