All reviews of Adam Kelly
Review about: Tokyo Laundry
Garments sizing issue
I recently had an issue with a garment I bought where the sizing was a bit off. Usually, this retailer’s clothes fit me fine, but I noticed one shirt was smaller than the other, even though they were both the same size. One of them fit great, but the other was noticeably tighter, like it was a size smaller. Despite this, both shirts were really well-made with great quality and finish. I think there might have been a mistake in quality control where the wrong size label got put on the smaller shirt.
Luckily, I was able to sort this out easily by returning the item and getting a new one. The company's customer service was really efficient, and their return policy was simple to follow. Overall, the clothes I’ve bought from them have been top-notch in terms of quality, style, and detail. That's why I keep coming back as a customer.