All reviews of Adrian Graham
Review about: Staysure Travel Insurance
Alarmingly chaotic policy purchasing process
The experience of taking out the policy was a total shambles. I went through all the steps online, paid for it, checked my credit card app to confirm the payment, but didn't get any confirmation from them. I had to ring them up and go through everything I'd already done online at least three times before eventually getting the policy.
On a brighter note, I actually do quite like the policy and the price was reasonable. I just hope that if I ever have to make a claim, it will be a more straightforward process. It looks like they could do with upgrading their technology and improving their customer service.