All reviews of Alexander Bell

  • Review about: Supply and Demand

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    XL jacket, L jacket, cancelled order, delayed refund

    What a nightmare it was dealing with this company! I ordered an XL jacket but sadly it didn't fit, so I had to pay to send it back, despite their free returns policy. Lies, all lies. Decided to try again, ordered a size L - and guess what? They sent me an XL once more! Clearly their mistake, but I still had to pay postage. Then my third order got cancelled after 4 days, saying it was out of stock - even though it was in stock when I ordered. Now it's been over a week, and still waiting for a refund. They did refund the second order, but took a hefty 15 days. As for the first order? Still waiting. Don't bother with these scammers, do yourself a favour and steer clear.