All reviews of Alexander Cooper
Review about: Direct Cosmetics
Damaged box product for a gift
I bought something from this company not long ago and, silly me, I didn't properly check the description which actually said the box was a bit battered. Since it was meant to be a present, I was a bit miffed at first. But when I got in touch with Direct Cosmetics about it, they were really understanding and helpful. They got back to me quickly and said I could send it back for a full refund. So, that's what I did and in just a week, the refund came through without any bother. I was really impressed by their quick and friendly customer service, which made the whole return process simple and easy. I really value their professionalism and commitment to keeping customers happy.