All reviews of Alfie Hunter
Review about: Opodo
Technical issue resolution
I had a bit of trouble trying to reset my password recently. The first time I asked for a password reset link, it didn't show up, so I got in touch with customer service for help. Sadly, the second attempt ran into the same problem. But the person on the other end, who I later learned was called Shrishti, stuck with me patiently as I searched for the email in my spam folder. She then had a great idea - just hit the refresh button. And there it was, the email finally showed up, and I could change my password successfully. Shrishti's friendly and calm attitude really helped me out, and I got my issue sorted quickly and easily.