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Review about: John Greed Jewellery
Graduation bracelet charms
I recently bought two graduation bracelet charms for my niece from this jewelry shop. Sadly, when my order arrived, I only got one of the charms. So, I got in touch with customer services straight away to ask about the missing charm. They told me they'd checked their CCTV to make sure they had packed and sent it. They then suggested I contact my bank to sort it out, which I thought was a bit odd and not very helpful.
As a customer, I think it's the company's job to make sure all items ordered and paid for are delivered correctly and on time. I was really let down by the way John Greed Jewellery dealt with this, and I wouldn't recommend them to others. I had a really inconvenient experience and it's put me off ever shopping with them again.