All reviews of Alison Arnaud
Review about: OKA
Ornamental jug
I ordered this as a gift in February. There was a 6-8 week delay on the item that OKA made clear at the point of purchase but that was ok for an April birthday. I had 2 emails notifying me of a delay and a final expected date of 7th July. Since then nothing. I've emailed customer services twice since 7th July & had no reply either time. So...just under £60 paid in Feb & no vase, no communication and no money back ....by 21st August. I get that things are messed up after pandemic/ Brexit but not to reply??? Shocking service.