All reviews of Alison Cohen
Review about: LN-CC
2 Items of clothing
I would really like to give ln-cc 0 if it was possible - placed an order on the 16th July and paid extra £15 for express next day delivery - I fully understand that I placed the order on a Sunday and that Monday would be considered day 1 so I should have received my parcel by Wednesday - even today at the latest but having spoken to some rude customer service representative on 18th July I was informed it would probably be at least another 3 days and that if I wanted a refund for the express delivery I would have to email in and they would consider my request - What a coincidence that the same day I received an email that said sadly due to a high amount of orders my parcel would be delayed even longer - There was nothing on the email to suggest how long it would be just sometime in the never never.
People you can order the same clothing for the same price elsewhere and get you parcel when promised. Anyone would think that high order numbers are something unheard of - I guess everyone else would be happy to be in that situation giving the best service possible to retain customers