67% Would buy here again

Most relevant positive review

  2018-09-05
With a beautiful concept, the
Before I praise the customized clothing, I would take a stand to applaud the concept alone. IT i...Read on
Leslie Pitt

Most relevant negative review

  2023-07-22
On-line order
They are the WORST online retailer i have EVER used. The customer service is awful! and they take...Read on
J

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    With a beautiful concept, the unconvential customized shopping is great experience

    Before I praise the customized clothing, I would take a stand to applaud the concept alone.
    IT is kind of secret cafe with no marking, landmarks and all.
    it is so tough to find and just walk in the store, so only appintment heps to get in.and the store is beautiful
    I really love the unconventional way of shopping and getting tailor-made dresses with appointment
    it feel lavish as well.
    kudos to LN CC

    Terrible crevice


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    On-line order

    They are the WORST online retailer i have EVER used. The customer service is awful! and they take a ridiculously long time to post an order after ordering it, and paying extra for express! They are useless.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    2 Items of clothing

    I would really like to give ln-cc 0 if it was possible - placed an order on the 16th July and paid extra £15 for express next day delivery - I fully understand that I placed the order on a Sunday and that Monday would be considered day 1 so I should have received my parcel by Wednesday - even today at the latest but having spoken to some rude customer service representative on 18th July I was informed it would probably be at least another 3 days and that if I wanted a refund for the express delivery I would have to email in and they would consider my request - What a coincidence that the same day I received an email that said sadly due to a high amount of orders my parcel would be delayed even longer - There was nothing on the email to suggest how long it would be just sometime in the never never.
    People you can order the same clothing for the same price elsewhere and get you parcel when promised. Anyone would think that high order numbers are something unheard of - I guess everyone else would be happy to be in that situation giving the best service possible to retain customers


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