All reviews of Alison N.
Review about: Parcel ABC
Shipments
Very frustrating. We booked 2 shipments with Parcel abc, each of them with several boxes, which were supposedly going to be received in about 1 week. It took almost 3 months for some of the boxes to reach the destination. On the top of this, 2 of the boxes were declared lost, and other 3 boxes arrived completely smashed, so the items inside, even when properly packed, were broken. The worst part of it is that Parcel abc wasn't even tracking the incidence properly, I needed to remind them every time I got in touch about the situation, and only got monosyllabic responses from their side. Even when we had to send receipts and list all the stuff that got lost/broken, we only received a ridiculous compensation that only made up for the 10% of the value of the items lost, without taking into account that I had to chase them for 6 months. Very frustrating indeed