All reviews of allyson scanlon
Review about: Parcel2Go
parcel2go
Absolutely appalling service. I run a small business making dresses and sending to the US on a regular basis. Recently some of my parcels have not been delivered. When I have reported them to Parcel2go they have sent me a quick email to say that your parcel has been found and it is on it's way to the customer and close the case so that I cannot put a claim in. Weeks later my customers are still waiting for the parcels to arrive. Parcel2go won't re open the case/s or answer any emails and I cannot contact them by phone. I have customers who want refunds for items that hadn't been delivered and I don't have a hope in ... of getting any compensation. I am now hundreds of pounds out of pocket. I had been using Parcel2go for almost a year, sending on average 6 - 8 parcels a weeks. However the customer service is so appalling that I will go back the good old Royal mail.