All reviews of Amber Kelly

  • Review about: Pure Leisure Group

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    Would buy here again
    Overall

    Stay at Carnforth site

    My parents have been going on holiday twice a year for the past 10 years and have spent over £30,000 with Pure Leisure. Recently, my mum got sick and they had to call off their next trip. Even though they had cancellation cover, the company wouldn't give them their money back because it was short notice. My dad, who is getting on a bit, was left in a bit of a pickle. It's not fair that Pure Leisure wouldn't help, especially given how loyal my folks have been all these years. They really dropped the ball on this one.