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Review about: British Gas
British Gas homecare
What has gone wrong with this company? The service is shockingly bad
No heating for a week, shoddy repair, boiler broke down again after repair and annual service within 5 days. Engineer booked to come out , waited a week, cancelled on the morning after booking the morning off work and this is not the first time this has happened. The staff on the phone lines when you can speak to one seem genuinely embarrassed . Who ever is the director in charge of operations and who has made the changes and ruined this company should really consider his position. I have been a customer for years