All reviews of Amelia Turner
Review about: Scotts of Stow
Cancelled order request
I had a bit of a frustrating experience with the company's customer service recently. I found out that the thing I bought was a lot cheaper on a different website, so I tried to cancel my order straight away. Even though I got in touch just minutes after placing the order, all I got was a standard email from an EU email address, which was probably automated. I tried following up with more emails, but didn't get any response. To make matters worse, they still went ahead and sent me the item I was trying to cancel. The total lack of communication and not listening to my request really got on my nerves and I wasn't at all happy with the customer service I received.