All reviews of Andy Gibson

  • Review about: JigsawPuzzle

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Was Supposed to be Jigsaws... but never happened.

    Just a terrible experience from start to finish. Basically ignore everything it says on the website - it's just a big bunch of lies.
    - They're not a UK company despite having flags etc everywhere.
    - they ship from abroad - not disclosed
    - the shipping fees are a lie:
    "UK: delivery within 3/5 days. Free delivery on purchases over £15"
    That's an either/or situation. If you want free then you wait 10 days, if you want 3/5 days then you have to pay ridiculous fees.
    - "WE AIM TO OFFER A FAULTLESS CUSTOMER SERVICE":
    Delivery problem? Problem with your order? Don’t hesitate to contact us with your comments. We will always find a solution to meet your needs." <- could not be further from the truth. Takes ages to respond then just blamed me, offered zero solutions.