All reviews of Andy Gibson

  • Review about: Festicket

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    Would buy here again
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    Hospitality in the Woods festival tickets

    DONT USE!!
    Company has gone into Administration!!
    If you brought your tickets using either a VISA or MASTERCARD speak to your bank and raise a dispute.
    State that Festicket has gone into Administration.

    Ive had a similar experience to everyone else with Festicket, purchased 8 VIP tickets to Hospitality in the Woods, London. Which was cancelled, got the automated email saying a refund would happen, but nothing, raised several support tickets (one has been open for 2 weeks with no response!)

    I spoke to my bank who raised a dispute with the card issuer and I was able to get back my money that way.
    I had to send some screen shots of email etc. but at least got the money back finally after several weeks.

    Hope Hospitality use better ticket sales companies next year!


  • Review about: JigsawPuzzle

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    Would buy here again
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    Was Supposed to be Jigsaws... but never happened.

    Just a terrible experience from start to finish. Basically ignore everything it says on the website - it's just a big bunch of lies.
    - They're not a UK company despite having flags etc everywhere.
    - they ship from abroad - not disclosed
    - the shipping fees are a lie:
    "UK: delivery within 3/5 days. Free delivery on purchases over £15"
    That's an either/or situation. If you want free then you wait 10 days, if you want 3/5 days then you have to pay ridiculous fees.
    - "WE AIM TO OFFER A FAULTLESS CUSTOMER SERVICE":
    Delivery problem? Problem with your order? Don’t hesitate to contact us with your comments. We will always find a solution to meet your needs." <- could not be further from the truth. Takes ages to respond then just blamed me, offered zero solutions.