All reviews of Andy John
Review about: 247 Home Rescue
Annual service
Excellent engineer. He was polite, punctual and very professional. I was sold a product to flush through my radiators. The engineer kindly told me I did not the product as I have a new boiler.
I received an email confirming my payment of £35. I have now contacted the company twice to say I have not paid for the product and the engineer reassured me I did not need the product. I was offered a refund which I declined repeating I did not need the product I even used the phrase “I am being honest I do not need a refund”.
To conclude, the engineer was excellent and was a consummate professional.
How ever, the sales pitch of an additional product has left me confused.
Dear Andy,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home Rescue