All reviews of Andy Kennedy
Review about: Chums
Password issue resolution
I had a bit of trouble with my online account password recently. I tried to change it like they said, but then I couldn't get back in. It ended up locking me out of my account, which was really annoying. After a couple more attempts, I eventually got back in. While I was dealing with all that, I got a really unpleasant email from customer service, which was a letdown. Next time, I might reconsider placing any more orders, especially if I have to use a promo code.