All reviews of Andy Southampton
Review about: Car Parts 4 Less
Lion 075 Car Battery - 3 Year Guarantee
Ordered a car battery for a Ford Focus as these guys were slightly cheaper than halfords and if I paid extra could get next working day delivery. The care was on a road beside a workplace so I needed it asap. I placed the order on a Saturday and although hopeful for a delivery on Monday I did assume it would likely be Tuesday. On Tuesday around 3pm I got a text from DHL to say my delivery was expected to arrive on Thursday! I had to go to halfords and pay again for another battery and called carparts4less to cancel my order and refund me. The person kept going on about oh its only two more days you can wait until then, it won't be much longer, I had to stop him numerous times to clearly state I want this order cancelled now. They said they would however they can't until they receive the part back and that I have to refuse delivery. I then got an email the following day saying refund confirmed and paid to my card, when I checked it was just the cost of the delivery. I called again and they said they will refund the cost of the battery once they recieve it back (They can take payment for it before I recieve it though?) Now a week later still no news, call up and get told that its still with DHL and I should "hopefully" get an email end of this week (its Tuesday currently) with confirmation they have recieved the part and will start my refund. absolute joke, go anywhere else for your car parts other than this cowboy operation of a company.