All reviews of Anna Collins
Review about: Simmi Shoes
Order Issue Resolved
I had a bit of a problem with an order I made so I got in touch with the Customer Service team to sort it out. When the order turned up, it was all wrong - not what I'd ordered at all. I sent an email to Customer Service explaining the situation and they got back to me pretty quickly. They asked for some photos and a copy of the invoice, which I sent over. Without much delay, they got back to me with an option to either get a refund or have the correct order sent out to me.