All reviews of Arthur Turner
Review about: Mad4Tools
Work boots
I recently bought a pair of work boots from this company and I've had a really disappointing time. The boots came in the wrong size, even though I made it clear what size I needed when I ordered them. I tried getting in touch with their customer service team to sort out an exchange, but I had no luck. The phone lines were always busy, and when I finally managed to get through, the responses I got were unhelpful and dismissive. So, I ended up sending loads of emails, but all I got back each time was an automated message with a ticket number and no real help. It's obvious that their customer service is seriously lacking, and they don't care much about fixing customer problems. I'd advise anyone thinking of buying from this company to be careful and make sure they have a decent customer service setup.