All reviews of B. Powell

  • Review about: My Photo Puzzle

  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Puzzle purchase with missing piece

    I bought a puzzle from this company not long ago, but when it arrived, I found a piece was missing. A bit frustrating, but I have to say, I was really impressed with how quickly and efficiently their customer service helped me out. I dropped them an email explaining the situation, and on the very same day, they got back to me saying they would send a replacement puzzle. Sure enough, the new puzzle turned up the next week, all complete and perfectly fine. Gotta give them credit for their great service and sorting out the issue so speedily.