All reviews of Barbara Muir
Review about: The Jewellery Channel | TJC
Tanzanite ring
Alothough I’ve used them n the past this has been a rotten experience, and it’s not over yet. The ring I order arrived in good time and was lovely, very good value BUT theTanzanite although sold as a AAA it didn’t say soon the authenticity card. I couldn’t see a hallmark on the gold either. I was told to return it and they would correct everything. That was six weeks ago and I have been told ‘it’s in Dispatch today’ on three separate occasions! They say they have a UK customer service but it would appear wholly staffed by Indian people, who seem to be suffering from the same problems Customer Sevice centres in India do, they are not allowed to go outside a script, so you never get a proper answer Replies to online criticism are a stock reply, the wording never differs, I think ‘David’ must be a computer.