The Jewellery Channel | TJC

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The Jewellery Channel | TJC

28% Would buy here again

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Spotlight: What are our customers saying?

M
Mrs Rosalind Newton
I purchased the premier box set with the gel & the cream I have to say I've seen it on tjc before it's not something I would normally purchase of TV however I purchased this on the presenter ...Read on
R
Rosemary Lane
Reading the other reviews I realised that TJC must be marmite. You either love them or hate them. I have literally bought hundreds of things from them. You have to be selective and if you are yo...Read on
C
C. Lindley
I have shopped with TJC for years, mostly pleased with everything I've bought. Lately I find the way the shows are presented really boring. Why the influx of dual presentations? Why do we need one...Read on
A
Amanda Ashworth
Feeling cheated by TJC again. Been very ill and because ididn't contact them out of the 30 day returns rule , told will not deal with me even though i explained i have been very ill. Little sympath...Read on
F
fatima
misplaced, i m a customer since 2017, I keep ordering from this company but this time the service was bad maybe a change of management.. they carelessly send ur jewellery item without proper instr...Read on

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    Premier products.

    I purchased the premier box set with the gel & the cream I have to say I've seen it on tjc before it's not something I would normally purchase of TV however I purchased this on the presenter mark's recommendation that he took the stuff home and tried it out for himself that was the only way that he was willing to sell the stuff when he was presenting it himself anyway I've had the premier products for over a week now and I have to say I've noticed a marked improvement in my skin the line's at the side of my mouth look visibly thinner and they look like there disappearing I can hardly see the lines . I can honestly say I would recommend the premier products . I also purchased premier eye cream and eye serum from Amazon which was something just over £50.00 that was for both the items . I use the serum at night and I use the eye cream in the morning . But you must remember to use the products day and night. So a big thankyou to mark on the jewellery channel keep the good work up and don't recommend something unless you've taking the time to try it out for yourself that way your giving your honest opinion thankyou. There is one thing I don't purchase from the jewellery channel is perfume due to allergies anything that's highly scented I can't use it which includes creams otherwise I'm sneezing most of the day which is a nightmare for me.

    like some help not happy with opatra products pleas

    I ordered a tanzanite an diamond ring 9 weeks ago.money taken an money for resizing out of my bank acount. Not happy I rang up every week told I'll get it this week still no ring.im getting very angry.


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    Multiple

    Reading the other reviews I realised that TJC must be marmite. You either love them or hate them. I have literally bought hundreds of things from them. You have to be selective and if you are you can get bargains. However if you pay £10 for a diamond ring you can't expect stunning whatever the hype! I have however bought some truly beautiful budget jewellery from them. Also I have had some good experiences with customer services but would advise against bank holidays! Two defective and two lost in post items were dealt with straight away. One overcharge took a little longer but was solved. I find buying online rather than on the TV better. On delivery, it does seem to have speed up and is generally well packaged. I would not however buy just a pair of earring with posts. Recent packaging has been inadequate resulting in squashed posts. If ordered with something slightly bigger the packaging is different. Overall I have had good experiences and found the channel very useful at the height of the pandemic both for non jewellery supplies and entertainment.

    Are there rings genuine hallmarked.


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    No purchase just moaning about the presentation

    I have shopped with TJC for years, mostly pleased with everything I've bought. Lately I find the way the shows are presented really boring. Why the influx of dual presentations? Why do we need one presenter in the studio and one somewhere else? They talk over each other, they ramble on about the product. People are either going to buy what's on offer or they are not. There should be a time limit for each presentation. The audience is not .... Tell us what's on offer, tell us how much it is, all this so many price drops is boring and old fashioned. The camera operators need to do more close ups so we can see colours and patterns up close especially with fashion and homewhere. In short go back to single presenters, cut time spent on talki g about product. Show final price immediately. Why so many Opatra shows most of us neither want it or can afford it its boring, boring boring. Come on TJC cut the talking let's get selling

    Quite agree with you.
    Why they keep putting Mark gould on is beyond me with his moaning and whining about the company he works for he does more damage than good

    MARK GOULD LIKES TO CLAIM THAT THE COMPANY IS LOSING MONEY TAKING A MASSIVE HIT AND SELLING PRODUCTS AT A COST I WON'T SHOP WITH THIS MONEY GRABBING COMPANY


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    Sankom vest with lace bra and support and posture

    Feeling cheated by TJC again. Been very ill and because ididn't contact them out of the 30 day returns rule , told will not deal with me even though i explained i have been very ill. Little sympathy and told if i send it back they will send it back to me. Also bought a piece of so called Amber pendant, was supposed to be green amber , it turned out to be some type of resin with a green painted background. Won't bother to use again. this is the last straw. TJC have gone to pot. Used to be a good service, no longer. Can't believe i have been suckered again. The bra was so tight it wouldn't fit a sixe 14 , never mind a 20. All the chat about how nice they feel. If i had of got it on i would have had to had it cut off it was that tight. Stick to Gems to at least they have never ripped me off.

    real pearls were not pearls, just covered pearls. its a disgrace. they sell crap and make you belive its legitamite

    not real pearls and not real gems. how dare you do this to us


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    few jewellerys

    misplaced,
    i m a customer since 2017, I keep ordering from this company but this time the service was bad maybe a change of management.. they carelessly send ur jewellery item without proper instruction to the delivery company which is blaming the shipper for misplaced items, the items have been misplaced over a month now tired of calling them they keep lying every time you call some declaration form will be sent and then refund.. it over 3 weeks since they said, nothing till date.. it is shame that customers like us will stop dealing with them in future. this matter has not been resolved till now. sad sad, they will get back with a lame answer that we try calling r delivery partner to allocate the parcel and it shows it came to the address.. question is where is it? and who received it? in short, they will trouble us to forget the matter with0ut a resolution or refund..


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    DW3354289

    Please Avoid Shopping especially auctions.
    1. Won auctions not honoured.
    2. won Auctions not shipped
    3. Won auctions not able to checkout(technical glitch)
    4. extremely appalling Customer services
    5.Missing items in the shipment.
    6. Delay tactics , Manipulated/fabricated false replies
    7. Delay causes out of stock of items.
    8. Time wasted on auctions
    9. continously chasing their customer services , poor reply via email.
    10. High shipping cost.
    11. some of the item quality is really poor.
    12. you have to return at your own cost
    13. customer service team suggests how you should shop and gives their own piece of mind.
    14. i had sent them a video and photos of issues but they dont even care.
    15. no one from their management team even cared to reply back and improve.

    although TJC is good in returning the monies , but disappointment in overlall experience .

    Please please please avoid them if you can.


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    lots

    always had great service from TJC and loved all my purchases and love watching all the girls, expecially Chloe..., However, on discovering a problem with budget payments and tried to call and sort it out, i had the misfortune to try and explain to a lady called Becky, and i quite frankly have NEVER been spoken to so rudely or spoken down to in the way she did..... I kept trying to explain things but she just kept talking over me all the time, would Not let me speak to try and explain and saying " I,m Telling YOU "".... SOOOO rude...... |Very very dissappointed ,, seems standards very high everywhere else except here....

    Your selling Dr paw paws Amazon are selling 3 of the same items for £10.00 free delivery so when you add it all up including your p& p TJC was not cheaper than Amazon doesn't anyone checkout prices anymore.

    order 2 item and have to pay dual pp would i bye again no

    thanks for that

    they have cheap crap and they sell it

    I have been trying to phone customer services from Republic of Ireland and all numbers that I have been given by TJc are invalid I have received items from them containing dead human fleas from China very disturbing

    Best of luck. contactus@tjc.co.uk. You will still only get a call centre agent replying and the standard reply has been “ sorry for the inconvenience “ but do nothing. I’ve been in dispute 3 weeks..


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    Bag

    I bought this handbag in february and have used it normally and I was out today and the handle has broken off. I would expect to get more than about eight months normal use from a handbag that wasn’t cheap . I phoned customer service and was told there was nothing g they could do as it was out of guarantee I have asked for someone to call me back but they have not yet done so. I am very unhappy I told the representative that I would not be purchasing anything else
    Very disappointed customer service not good





    the bags are seconds, the crap the company doesnt want


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    Leather handbag

    Bought a bag for my daughter was it was advertised as Frida Kahlo when I gave it to her it had been spelt as Frida Kalho I have tried to contact customer services numerous times to exercise my consumer rights but I have had no response. I have been happy with most purchases but the customer service is appalling. I would steer clear. I have spent a lot of money with them . I won't phone customer service only email as I had a bad experience before my hands free battery ran out waiting so long had to start the call again another 20 mins then got a ride person.


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    Far to many to list!

    I'm really a little shocked to read such scathing reviews regarding TJC! It certainly hasn't been my experience at all! I've shopped with them for some considerable time.
    I'm always sent e-mails when they've received any returned items and never had a problem with refunds. When I've needed to contact the customer service department, any queries have been dealt with promptly and efficiently. In all, they seem most helpful and friendly. Many thanks to you all. It's a pleasure shopping with you.

    Well, all I can say, is that you are one of the very "few" lucky & loyal customers. Let's pray, you never encounter an issue, and receive awful customer service!

    I quite agree. Customer service is very poor.

    do not shop with them anymore

    Agreed simply the worst customer service


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    SHERPA COMFORTER

    I THINK THAT WE THE CUSTOMERS SHOULD STOP BUYING FROM TJC AS ALL THEY CARE ABOUT IS MONEY MARINA BERRY HAS BECOME SO GREEDY FOR MONEY CLAIMING THAT WHEN THE PRICES ARE REDUCED IT'S BAD FOR BUSINESS I BLAME MARK GOULD FOR THIS AS HE STARTED ALL THIS LAST MARCH WHEN WE WENT INTO LOCKDOWN CLAIMING THAT THE COMPANY IS LOSING MONEY TAKING A HIT NOT MAKING ANY MARGINS HOW IS THIS FAIR TO CUSTOMERS AND THE TITLE THAT TJC CLAIM THAT THEY STAND FOR TRUST JOY AND COMMUNITY IS A LOAD OF RUBBISH THEY DON'T STAND FOR ANYTHING THEY ARE THE MOST SELFISH COMPANY EVER AND IF WE THE CUSTOMERS DON'T PURCHASE THEY GET AGGRESSIVE LET'S SEE WHAT HAPPENS IF THEY LOSE BUSINESS AND CUSTOMERS WHAT THEY WILL BE REALLY LIKE SERIOUSLY DON'T WASTE YOUR MONEY WITH TJC THEY DON'T CARE ABOUT US CUSTOMERS


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    9ct gold braclet

    Returned item after a week of emails finally told item was not inside package no refund .I have to now contact post office .Will never deal with this compant again .Totalily disgusted as they are impling im a thief and a liar.


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    Sherpa comforter

    HAS ANYONE NOTICED THAT WHEN CUSTOMERS DON'T PURCHASE JEWELLERY PRESENTERS GET AGGRESSIVE IF CUSTOMERS DON'T WANT TO BUY THEN THIS IS THEIR RIGHTS TJC NEEDS TO UNDERSTAND THAT WE ARE ALL STRUGGLING TO PAY OUR BILLS ESPECIALLY WITH EVERYTHING GOING UP WE CAN'T AFFORD TO CONSTANTLY BUY JEWELLERY ALL THE TIME BUT NOT ONLY THAT WHAT IF WE ARE SICK OF SEEING JEWELLERY ON TJC ALL THE TIME NOT ALL OF US HAVE THE MONEY TO PURCHASE ANYTHING FROM TJC

    I purchased a ring a year last May. A Rhapsody 950 paraiba Tourmaline. £2.000 6weeks later it was reduced to£.1000. Being very upset I called customer service. I was told that because it was over 4weeks they could not refund me,
    I had paid in full so there was nothing I could do about it.
    I feel it’s been a complete rip off. Disgusted client.

    I'M SORRY TO HEAR THAT YOU HAVE BEEN LET DOWN BY TJC THEY ONLY WANT YOUR MONEY THEY CLAIM THAT THEY VALUE US CUSTOMERS BUT THEY DON'T THEY ONLY VALUE MONEY THE WAY THEY TREAT CUSTOMERS IS DISGUSTING I WILL NEVER SHOP WITH TJC EVER AGAIN ESPECIALLY WHEN THEY COME OUT WITH CLAIMS THAT THEY ARE LOSING MONEY TAKING A HIT GOING BANKRUPT THEY SHOULD BE TAKEN OFF AIR WORST SHOPPING CHANNEL EVER AND SO GREEDY FOR MONEY


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    Sherpa comforter

    I'VE BEEN READING REVIEWS ON TRUSTPILOT AND CUSTOMERS ARE NOT GETTING PARCELS DELIVERED OR GETTING REFUNDED THEIR MONEY WHEN THEY HAVE RETURNED PARCELS ALSO CUSTOMERS ARE NOT HAPPY WITH THEIR JEWELLERY STONES FALLING OUT AND RECEIVING PRODUCTS THAT HAVE BEEN USED CUSTOMERS ARE REPORTING TJC TO TRADING STANDARDS OVER THIS ALSO TJC ARE STILL MAKING IT ALL ABOUT MONEY ESPECIALLY NITESH CLAIMING THAT THE COMPANY IS GOING IN THE RED WHEN REDUCING THE PRICES HE IS CLAIMING THAT TJC ARE LOSING MONEY WHEN THEY CHOOSE TO REDUCE THE PRICES I HOPE THAT LEGAL ACTION IS TAKING AGAINST THIS COMPANY AS THEY DON'T VALUE CUSTOMERS THEY ONLY VALUE MONEY THEY ARE MORE THAN HAPPY TO TAKE CUSTOMERS MONEY BUT NOT TO REFUND THEM I BELIEVE THAT TJC SHOULD BE TAKING OFF AIR OVER THEIR SELFISH BEHAVIOUR AND TELLING CUSTOMERS THAT THEY LOST £500 ON A PRODUCT ALSO PRODUCERS LIKE TO GET INVOLVED BY REFUSING TO REDUCE THE PRICES AND MOANING ABOUT THEM DON'T WASTE YOUR MONEY ON TJC


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    Sherpa comforter

    WATCHED CARMEL THOMAS ON BEAUTY CHANNEL THIS MORNING AND SHE TOLD CUSTOMERS THAT IT'S OK TO SHARE OPATRA TEETH WHITENING KIT THIS IS DISGUSTING AS SOMEONE ELSE HAS USED IT BUT NOT ONLY THAT IT'S BREAKING THE HEALTH AND SAFETY GUIDELINES NO DENTIST WOULD EVER RECOMMEND THAT YOU SHARE ANY KITS OR TEETH PRODUCTS FOR HYGIENE REASONS


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    Boulder Opal ring

    Sent ring back as stone fell out.wrapped it in bubble wrap stone and ring together. After weeks I asked them to return ring and stone They returned ring no stone.When I rang c/c they told me there was no stone .who ever opened package would have to see ring and stone .So I’m left with no stone .Shocking making me out to be a liar .IV been customer for over 12 yrs very disappointed with service.


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    Sherpa comforter

    TJC ARE USING CUSTOMERS FOR MONEY ESPECIALLY WHEN THEY ARE CLAIMING THAT THEY NEED MONEY AND REVENUE THEY DON'T CARE ABOUT CUSTOMERS ONLY WHAT THEY CAN GET OUT OF US DON'T TRUST THIS COMPANY DON'T WASTE YOUR HARD EARNED MONEY ON THEM THEY ARE DISGUSTING AND GREEDY


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    Sherpa comforter

    JUST WATCHED MARK GOULD ON THE 9TH OF SEPTEMBER AND HE CLAIMED THAT TJC NEEDS MONEY AND REVENUE I KNEW THAT IT WAS ALWAYS ABOUT MONEY WITH THIS COMPANY AND LUCY Q IS DISGUSTING ALWAYS MOANING ABOUT THE PRICES OF HER JEWELLERY AND TJC PAY HER IF SHE IS NOT HAPPY WITH WHERE TJC PRICE HER JEWELLERY WHY GO INTO BUSINESS WITH THEM


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    Sherpa comforter

    DIES ANYONE AGREE WITH CARMEL THOMAS TELLING CUSTOMERS TO SELL ON THE OPATRA GLOW MASK AND SYNERGY WHEN WE ARE STILL LOSING LOVED ONES THROUGH THE PANDEMIC AND COVID I BELIEVE THAT SHE IS BREAKING THE HEALTH AND SAFETY GUIDELINES WHEN CLAIMING THIS ESPECIALLY WHEN THEY HAVE BEEN USED BY OTHER PEOPLE



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The Jewellery Channel | TJC

Almost everyone likes to look as nice as they can. And a lot use jewellery, makeup and other items to help with that. But where is the best place to find this kind of items? One of the shops that sells them is The Jewellery Channel. But are they the best choice? What kind of jewellery do they sell? What can you expect in terms of quality? Can you trust it to be true when they state something is real silver or gold? Will the delivery period take long? And will their customer service stay friendly and helpful even if you approach them with a problem or complaint? That’s something that you can best hear from the customers that have shopped at The Jewellery Channel before. Their experiences and opinions can help you to get a better view of how things at The Jewellery Channel so you can make an informed decision to shop there or not.

What about The Jewellery Channel?
The Jewellery Channel, or TJC for short, is a webshop that sells jewellery and other beauty products. In their jewellery section, you can find charms, bangles, pendants, chains, necklaces, bracelets, brooches, earrings, eternity rings, wedding rings, engagement rings, and jewellery sets in gold, silver or platinum. For diamond items, they have a special category containing bracelets, necklaces, pendants, bangles,  rings, and earrings. In their beauty category, they offer haircare, suncare, skincare, men’s grooming, makeup, fragrances, bath products, tools, nail care and accessories.

They also have a fashion & home category which contains watches, phone accessories, handbags, hair accessories, home textiles, fashion accessories, home textiles and more. And their collection of gems consists of tanzanites, Topaz, sapphires, pearls, opals, emeralds, rubies, moonstones, amethysts etc.

 

Services of The Jewellery Channel
The items that you see on the website of The Jewellery Channel can be ordered online. They even have some web exclusive products that cannot be found in their physical shop. They deliver within the UK, but also to so-called Eu-1 countries.

You can pay for your order by PayPal, Visa, MasterCard, Visa Electron, Delta and American Express. If you fill in your email address and sign up for their digital newsletter, you will be the first to know about new arrivals, exclusive events and special sales. And if you wish to contact them you can fill in their online form or give them a call.

Complaints, Compliments and Tips for The Jewellery Channel
Have you ever shopped at The Jewellery Channel? Whether you just visited their physical shop once or are a frequent customer of their webshop, we want to know everything about your experience. How long did you have to wait for your necklace or pendant to be delivered? How does the staff in the shop treat you as a customer? Are you satisfied with the bracelet or earrings that you bought? What is your opinion on the quality of their bangles and charms?

Please let us and other people know by leaving your own customer review here at BritainReviews.

Is The Jewellery Channel the best place to visit for charms, bracelets, pendants, earrings, gems and necklaces? Or would you rather buy your jewellery from another retailer? Read about TJC in customer reviews.