All reviews of Beverley Harris
Review about: Plumbs
Recover of sofa bed
Complete disaster from beginning to end. Catalogue of problems,
- tears in new fabric
-oil stains on new fabric
-part of order missing
-mechanism not cleaned
Customer service diabolical, it was down to me to negotiate with them to resolve the issues and multiple emails and phone calls
My Mum was dying of cancer and we required the furniture for carers to sleep on but couldn’t do this as Plumbs has mismanaged the timing of its return and then on return to find the problems with it.
I would never ever recommend this company to anyone-complete sham from the beginning. My parents were let down. Plumbs were only initially prepared to halve the bill but I pushed and settled the balance at a75% reduction .
If you use this company you are completely crazy.