All reviews of Bradley Lewis
Review about: Vivienne Westwood
Necklace purchase
I'm really shocked by the lack of attention to details and customer care from this brand. I ordered a necklace and made sure to provide my correct address, including my apartment number. However, the delivery was made without including the apartment number, so the package ended up at the wrong place. Even though they mention on their website that a signature is needed for delivery, the item was handed to a neighbour without asking me first. I've tried to sort this out by sending several emails and talking to the delivery company, but I haven't heard anything back from the brand. It feels like they're just ignoring me, and now I'm without my item and out of money.