All reviews of Bruce James
Review about: Eurosender
Shipment insurance<br>
I bought insurance for my package, but when it arrived all battered and broken, I didn't really know what to do next. The delivery company took note of the damage, but Eurosender still made me take the package, saying that they wouldn't pay out on the insurance if I didn't. After the delivery, Eurosender turned down my claim for €1600, saying that I should have reported the damage properly at the time the package was delivered. They said that the person getting the package should tell the driver or Eurosender about any damage straightaway, and just getting in touch afterwards isn't enough. It seems pretty shady to me, like they're just trying to get out of paying customers back when things go wrong. I'd steer clear of this company if you don't want to be conned when things go south.