All reviews of C Billinge
Review about: Shearings Coach Holidays
Impossible Task
Can only comment on customer service since I have been unable to get any further than that. I'm wondering if, in these volatile times, Shearings have gone bust? If they haven't it's certainly a future possibilty based on their operations management. I have been hanging on the phone for days trying to ask a simple question before booking a coach trip for a small group of friends. I tried emailng and got no response. I requested a brochure on-line and have not received one. I've tried calling at the recommended times and hung on for up to 16 mins. I've tried several different numbers and answer options to no avail. I had a missed call from a wigan no. yesterday whilst driving but no message was left so I've no idea if that was them. Clearly business is good and they don't need our custom or they are simply not there anymore. Shame because the tour fitted our needs perfectly. Back to looking at other companies then.
Absolute disgrace. Flaunting ABTA rules in not giving cash refunds when requested.
After what is happening just now you are well shot of using this company. They are refusing to refund money paid when holiday cancelled by them. They don't adhere to the ABTA law.