All reviews of Cain
Review about: Verisure Smart Alarms
Basic kit
I have recently applied to get a basic Verisure alarm .. with two shock sensors one camera one fog barrier a free doorbell deterrent sign 3G Control Panel one smart key reader and it only cost ... £298 one time... paying £45 a month... The guy who came round to assess my property was very pleasant And very professional... so for the professionalism of the person who was it everything I have heard about this company. The reasons for my scores are below
Ordering 5 stars.. I got a phone call instantly as soon as I applied on line
Service five stars due to the understanding and the professionalism of the person who assessed my property
Pricing five stars I give this five stars because of the 50% off everything which I think is a really good deal
And score for delivery one star due to its not been delivered yet. Due to be delivered on. Friday, the 9th of April... I would definitely recommend this to anyone who wants a safe property or businessHi just wanted to give a little warning regards to versure, I was told the up front payment was buying the equipment and it was an 18 month contract.. this wasn’t true! They always on the equipment and the contract was actually 36 months which by the way I would of never signed.. only giving the heads up ????????
I second the above. Read the contract thoroughly before signing. I paid over £700 for the kit. I wasn’t told when signing up that I did not own the kit. When trying to cancel contract early she tried to get more out of me than needed. I was 27 months into the contract and she tried to tell me I owed £350 which was for cancellations under 24months. They are not upfront and everyone pays different amounts every month which they seem to make up on the spot. In March I was told they’d reduce my monthly payments from £52.60 to £30 a month. So I paused the account for 4 months. Then called again today and was told they absolutely couldn’t go less than £40 a month. Just don’t appreciate company’s who aren’t completely upfront.
I am ending my subscription with Verisure. The process takes 3 months apparently for them to disconnect the alarm.
I was told I would receive a phone call within a week to start the process, on the 6th October, but after not hearing anything in regards to my request, I called again today, only to be told it has not been updated or passed on to the customer care team.
I also thought the initial payment was for the equipment, only to be told that was payment for the installation only. I personally would rather pay for any future loses via my home insurance as this service was a waste of time for my personal purpose.
The sale was based on desperation from the sales person, lying and fast talking his way into a sale.
We live and we learn.
I agree with the above customers, I don’t appreciate company’s who are not honest with their potential customers. Buyer Beware!This company are the biggest cones don’t trust them cut your losses now and leave them if not I am sure we can report them to trading standard I was told many lies don’t trust them I have a bad experience I given them notice to leave in August they don’t won’t to accept it
My immediate neighbour had a Verisure alarm system installed last week with two CCTV cameras. One camera is 2 mtres away from our house and points directly into our bathroom and connecting bedroom and the other directly into our kitchen. we trip the recording sensors from inside our house and the spotlights come on to get better images of us having a shower too. So far NO response from Verisure