All reviews of Caitlin Kelly

  • Review about: Not In The Dog House

  • Ordering

    Service

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    Would buy here again
    Overall

    Dog food order

    I ordered some dog food back in September 23rd but I haven't received anything yet. I've been trying to contact them through emails but all I got was a message in October saying that my order will be on its way soon, which obviously didn't happen. Tom from customer service even said they couldn't send my order and promised a refund in a week or so but it's now November 21st and I haven't seen any sign of that refund yet. I kept on emailing them but still no reply. It's so frustrating and feels like a total waste of time dealing with them. I wouldn't recommend anyone to spend their money on this company, seems like they are just trying to scam people.