All reviews of Carlie Phillips

  • Review about: Cotton On

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    T-shirt purchase

    I recently ordered a t-shirt from this shop and it was a complete nightmare. I ordered it on the 27th of November and after waiting for 10 days with no shipping updates, I decided to chat with their customer service. To my surprise, they told me my order had been cancelled due to the item being out of stock. I wasn't even told about the cancellation, and I had to ask for a refund on my own. Their lack of communication and bad planning is really disappointing. I won't be shopping here again, that's for sure.