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Review about: Vivaia
Titli Pointed-Toe Bow Heels
I recently bought my first pair of Vivaia shoes (Pointed-Toe Bow Heels). It was also the first ever pair of shoes I bought online. I have always avoided buying shoes online, but this time I wanted to give it a try because I like the idea of buying from a sustainable brand, and I also love love the Vivaia's design. The quality of the shoes is incredible and overall they are very comfortable. I tend to have pain at my heels, but the sole is slightly padded, which gives my feet extra comfort. I also had an excellent experience with the customer service: I contacted them since the shoes felt a bit too tight; they replied to me within 24 hours and offered me different options of refund and exchange. I decided to go for the exchange (one size up, whole process free of charge) because I really liked the shoes, and thankfully the shoes now fit perfectly! I will definitely buy from Vivaia again soon.